Control Manager - Senior Associate

Location: Plano, TX, United States

Job Family: Control Officers

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation, integrity, and client success. As a Control Manager - Senior Associate in our Plano, TX office, you will play a pivotal role in driving compliance and operational risk management within our dynamic banking operations. This position within the Control Officers category involves shaping secure and efficient business processes by identifying, assessing, and mitigating risks that could impact our firm and its clients. You will work closely with cross-functional teams to embed robust controls that align with JP Morgan's high standards and regulatory expectations, contributing to the overall resilience of our financial services ecosystem. In this senior associate role, your primary focus will be on developing and overseeing control programs that address operational risks across various business lines, including consumer banking, investment services, and corporate functions. You will lead risk and control self-assessments (RCSA), monitor key indicators, and ensure adherence to frameworks like those mandated by the OCC and Federal Reserve. Collaborating with stakeholders from compliance, operations, and technology, you will drive initiatives to enhance risk culture and operational efficiency, while preparing insightful reports for executive leadership. This role demands a proactive approach to emerging risks, such as those arising from fintech integrations and cybersecurity threats, ensuring JP Morgan Chase remains at the forefront of secure financial practices. Joining JP Morgan Chase means becoming part of a world-class team that values diverse perspectives and professional growth. In Plano, TX, you will benefit from our state-of-the-art facilities and a supportive environment that fosters innovation in risk management. This position offers the opportunity to advance your career in a firm renowned for its leadership in the financial industry, where your expertise will directly contribute to safeguarding our operations and delivering exceptional value to clients worldwide.

Key Responsibilities

• Develop and implement control frameworks to ensure compliance with internal policies and external regulations
• Conduct risk assessments and identify potential operational vulnerabilities across business lines
• Collaborate with business units to enhance risk awareness and mitigation strategies
• Monitor key risk indicators (KRIs) and escalate issues to senior leadership as needed
• Lead the execution of control testing and validation activities
• Prepare and present risk reports to management and regulatory bodies
• Drive continuous improvement in operational processes to support secure and efficient operations
• Support audit and regulatory examinations by providing documentation and insights
• Foster a culture of compliance within teams at JP Morgan Chase
• Integrate emerging risks, such as those from digital transformation, into control management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 5 years of experience in compliance, operational risk management, or control functions within the financial services industry
• Strong understanding of regulatory requirements such as Dodd-Frank, Basel III, and OCC guidelines
• Proven track record in identifying and mitigating operational risks in a banking environment
• Experience with control frameworks, including RCSA (Risk and Control Self-Assessment) processes
• Ability to analyze complex data and prepare reports for senior management
• Professional certifications such as CRCM (Certified Regulatory Compliance Manager) or similar

Preferred Qualifications

• Advanced degree (MBA or Master's in Risk Management)
• Experience working at a large financial institution like JP Morgan Chase
• Knowledge of technology and cybersecurity risks in financial operations
• Prior involvement in audit or internal control testing
• Familiarity with JP Morgan's internal risk management systems and tools

Required Skills

• Risk assessment and management
• Regulatory compliance knowledge
• Data analysis and reporting
• Control framework design
• Project management
• Stakeholder communication
• Problem-solving and critical thinking
• Attention to detail
• Leadership and team collaboration
• Proficiency in Microsoft Office Suite and risk management software
• Understanding of financial products and services
• Audit and testing methodologies
• Adaptability to changing regulations
• Strong ethical judgment
• Analytical mindset for complex scenarios

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Plano campus
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.