Control Manager – Vice President – Commerce Payments

Location: Columbus, OH, United States

Job Family: Control Officers

About the Role

At JPMorgan Chase, we are at the forefront of reimagining financial services through innovative commerce payments solutions that empower businesses and consumers worldwide. As a Control Manager – Vice President in Commerce Payments, you will play a pivotal role in safeguarding our operations by leading risk identification and mitigation efforts. Based in our Columbus, OH hub, you will ensure that our payments ecosystem remains secure, compliant, and resilient against evolving threats in the digital economy. This position within the Control Officers category demands a strategic mindset to integrate robust controls into high-volume transaction processing, fraud prevention, and regulatory adherence, all while supporting JPMorgan Chase's commitment to operational excellence. In this leadership role, you will oversee the development and execution of control programs tailored to commerce payments, including real-time transaction monitoring, data privacy protections, and anti-money laundering measures. Collaborating with technology, product, and compliance teams, you will drive risk assessments that align with global standards like PCI DSS and SOX, while identifying opportunities to enhance efficiency in our scalable payments platforms. Your expertise will be crucial in navigating the complexities of fintech innovations, such as mobile wallets and cross-border payments, ensuring they meet JPMorgan Chase's stringent risk appetite. We value professionals who thrive in dynamic environments and contribute to a culture of proactive risk management. Joining JPMorgan Chase means access to unparalleled resources for professional growth, including mentorship from industry leaders and exposure to cutting-edge financial technologies. If you are passionate about mitigating risks in a fast-paced payments landscape and ready to advance your career at one of the world's leading financial institutions, this role offers the platform to make a lasting impact.

Key Responsibilities

• Lead the identification, assessment, and mitigation of risks in commerce payments operations at JPMorgan Chase
• Develop and maintain robust control frameworks to ensure compliance with internal policies and external regulations
• Collaborate with business leaders, technology teams, and compliance officers to embed risk management practices
• Conduct regular risk assessments and control testing for payments processing and transaction security
• Monitor emerging risks in digital commerce, such as fraud and cybersecurity threats, and recommend mitigation strategies
• Oversee the reporting of control metrics and escalate issues to senior management as needed
• Drive continuous improvement initiatives to enhance the resilience of payments infrastructure
• Support audit and regulatory examinations by providing control documentation and evidence
• Mentor junior control staff and foster a culture of risk awareness across the team

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 7-10 years of experience in risk management, control functions, or compliance within the financial services industry
• Proven track record in identifying and mitigating operational risks in payments or commerce solutions
• Strong understanding of regulatory requirements such as PCI DSS, GDPR, and AML/KYC in the payments sector
• Experience leading cross-functional teams in a large financial institution like JPMorgan Chase
• Advanced knowledge of control frameworks and risk assessment methodologies

Preferred Qualifications

• MBA or advanced degree in a relevant discipline
• Certification in risk management (e.g., CRISC, CISA) or payments-specific credentials
• Prior experience in commerce payments platforms or digital wallet technologies
• Familiarity with JPMorgan Chase's internal risk management systems and tools
• Demonstrated leadership in implementing control enhancements during regulatory audits

Required Skills

• Risk assessment and mitigation expertise
• Knowledge of payments regulations and compliance standards
• Strong analytical and problem-solving abilities
• Proficiency in data analysis tools like Excel and SQL
• Experience with risk management software (e.g., Archer, RSA Archer)
• Excellent communication and stakeholder management skills
• Leadership and team collaboration capabilities
• Attention to detail in control testing and reporting
• Understanding of cybersecurity principles in financial transactions
• Project management skills for control implementation
• Adaptability to evolving fintech and commerce trends
• Familiarity with AML/KYC processes
• Strategic thinking for long-term risk planning
• Interpersonal skills for cross-functional partnerships

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs in Columbus, OH facilities
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.