Controls Manager – Vice President - Banking Operations (all genders)

Location: Berlin, Germany

Job Family: Control Officers

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. Our Berlin office plays a pivotal role in our European Banking Operations, supporting high-volume transaction processing and innovative financial solutions. We are seeking a passionate Controls Manager – Vice President in Banking Operations to join our team. In this critical role, you will champion the development and oversight of operational controls, ensuring our banking activities remain resilient against risks while adhering to stringent regulatory standards. This position offers the opportunity to contribute to one of the world's most respected financial institutions, driving excellence in risk management and operational integrity. As a Controls Manager, you will lead efforts to identify, assess, and mitigate risks within core banking operations, including payments, settlements, and client transaction handling. Collaborating closely with business units, technology teams, and compliance experts, you will design and implement control frameworks that align with JP Morgan Chase's global standards and European regulations such as MaRisk and GDPR. Your responsibilities will include conducting thorough control testing, analyzing gaps, and spearheading remediation initiatives to enhance efficiency and reduce exposure. By leveraging data analytics and automation, you will provide actionable insights to senior leadership, supporting informed decision-making in a dynamic, high-stakes environment. We value professionals who thrive in collaborative, innovative settings and are committed to fostering a culture of risk awareness and continuous improvement. This role demands a strategic mindset, with opportunities to influence broader organizational strategies and mentor junior team members. Joining JP Morgan Chase means becoming part of a diverse, inclusive community that invests in your growth through world-class training and career development programs. If you are ready to make a meaningful impact in financial services, apply today to help shape the future of secure and efficient banking operations in Berlin.

Key Responsibilities

• Develop, implement, and maintain a robust controls framework for Banking Operations to mitigate operational risks and ensure compliance with internal policies and external regulations
• Lead the identification, assessment, and monitoring of key risks and controls across transaction processing, payments, and settlement activities
• Collaborate with business leaders, compliance teams, and technology partners to design and enhance control processes within JP Morgan Chase's global operations
• Conduct regular control testing, gap analyses, and remediation plans to address deficiencies and improve operational resilience
• Oversee the reporting of control metrics and risk exposures to senior management and regulatory bodies, ensuring timely and accurate disclosures
• Foster a culture of risk awareness by providing training and guidance to operations teams on control best practices
• Drive continuous improvement initiatives, leveraging data analytics and automation to optimize controls in a high-volume banking environment
• Manage responses to internal audits and regulatory examinations, coordinating with relevant stakeholders to resolve findings efficiently
• Support the integration of new products or processes into the existing controls framework, ensuring seamless risk management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 7-10 years of experience in controls management, risk assessment, or compliance within the financial services industry
• Proven track record in managing operational controls in banking operations, with exposure to regulatory frameworks such as Basel III, GDPR, and MaRisk
• Strong understanding of banking operations processes, including payments, settlements, and transaction processing
• Experience in leading cross-functional teams and collaborating with senior stakeholders in a global financial institution
• Professional certifications such as CRISC, CISA, or equivalent in risk and controls management

Preferred Qualifications

• Advanced degree (MBA or Master's) in Finance or Risk Management
• Prior experience working at a major global bank like JP Morgan Chase or similar tier-1 institution
• Knowledge of European banking regulations and experience with audit processes in a multinational environment
• Demonstrated expertise in implementing automated control testing tools and data analytics for risk monitoring

Required Skills

• Expertise in risk management frameworks and control testing methodologies
• Proficiency in regulatory compliance for financial services (e.g., GDPR, MaRisk)
• Strong analytical skills for assessing operational risks and control effectiveness
• Excellent communication and stakeholder management abilities
• Knowledge of banking operations systems and processes
• Experience with data analytics tools (e.g., SQL, Tableau) for risk reporting
• Project management skills for leading control enhancement initiatives
• Attention to detail and problem-solving in complex environments
• Leadership and team-building capabilities
• Familiarity with automation tools for control monitoring
• Adaptability to fast-paced, global financial operations
• Proficiency in Microsoft Office Suite and financial software
• Cross-cultural collaboration skills for international teams
• Ethical judgment in handling sensitive financial data

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible working arrangements with hybrid options in Berlin
• Global mobility support for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.