Creative Technologist - Brand

Location: Columbus, OH, United States

Job Family: Marketing Delivery

About the Role

At JP Morgan Chase, we are at the forefront of transforming the financial services industry through innovative technology, and our Brand AI Transformation team is pivotal in redefining how we engage clients and stakeholders. As a Creative Technologist - Brand, you will play a key role in designing, building, and optimizing AI-driven workflows that bring creative concepts to life. Based in Columbus, OH, this position within our Marketing Delivery category offers the opportunity to blend cutting-edge AI with compelling brand narratives, ensuring our global financial solutions are delivered with creativity and precision. You will work in a collaborative environment where technology meets artistry to enhance client experiences in banking, investment, and asset management. Your primary focus will be on leveraging AI to streamline creative processes, from ideation to execution, while adhering to the stringent compliance standards of the financial sector. This includes developing tools for automated content creation, personalized marketing campaigns, and data-informed storytelling that aligns with JP Morgan Chase's commitment to trust and innovation. You will partner with designers, marketers, and data experts to prototype solutions that not only accelerate production but also amplify the impact of our brand in a competitive landscape. Experience in regulated environments will be crucial as you navigate data privacy, ethical AI use, and risk mitigation to safeguard our clients' interests. Joining JP Morgan Chase means contributing to a legacy of excellence while growing your expertise in a supportive, dynamic culture. We value diverse perspectives and provide resources for continuous learning, enabling you to push the boundaries of creative technology in finance. If you are passionate about harnessing AI to elevate brand experiences and thrive in a high-stakes, innovative setting, this role offers unparalleled opportunities to shape the future of our industry.

Key Responsibilities

• Design and implement AI-driven workflows to automate and optimize creative production for JP Morgan Chase's brand initiatives
• Collaborate with brand strategists and creative teams to translate conceptual ideas into scalable, technology-enabled solutions
• Build and maintain AI models that enhance content generation, personalization, and distribution across digital channels
• Ensure all AI implementations comply with JP Morgan's risk management and regulatory requirements in the financial services industry
• Test and iterate on AI tools to improve efficiency in marketing delivery, reducing time-to-market for campaigns
• Integrate emerging technologies like generative AI into brand storytelling for client engagement
• Analyze performance metrics of AI workflows and recommend optimizations to drive ROI in brand transformation efforts
• Partner with data scientists to leverage JP Morgan's vast datasets for insightful, compliant creative outputs
• Mentor junior team members on best practices for AI in creative tech within a secure banking environment

Required Qualifications

• Bachelor's degree in Computer Science, Design, Marketing, or a related field
• 3+ years of experience in creative technology, digital design, or AI implementation within marketing or brand contexts
• Proficiency in AI tools and machine learning frameworks for workflow automation
• Demonstrated experience in financial services or regulated industries, ensuring compliance with data privacy standards like GDPR and SEC regulations
• Strong understanding of brand strategy and creative production processes in a corporate environment
• Experience collaborating with cross-functional teams in a fast-paced setting

Preferred Qualifications

• Advanced degree in AI, Data Science, or Creative Technologies
• Prior experience at a major financial institution, such as developing AI solutions for client-facing brand campaigns
• Certifications in AI ethics or digital transformation (e.g., Google AI or AWS Machine Learning)
• Portfolio showcasing AI-driven creative projects in fintech or banking sectors

Required Skills

• AI and machine learning proficiency (e.g., TensorFlow, PyTorch)
• Creative design tools (e.g., Adobe Creative Suite, Figma)
• Programming languages (Python, JavaScript)
• Workflow automation (e.g., Zapier, Airflow)
• Data analysis and visualization (e.g., Tableau, SQL)
• Brand strategy and marketing principles
• Regulatory compliance in financial services
• Cross-functional collaboration and communication
• Problem-solving and innovation mindset
• Agile methodologies for project management
• Generative AI applications (e.g., DALL-E, Stable Diffusion)
• UX/UI design fundamentals
• Risk assessment for AI implementations
• Storytelling through digital media
• Adaptability to evolving tech landscapes in fintech

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and access to internal training programs
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Columbus, OH
• Community involvement initiatives and volunteer paid time off

JP Morgan Chase is an equal opportunity employer.