Cross-Sell Business Development-Payments-Vice President

Location: Palo Alto, CA, United States

Job Family: Client Sales

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Vice President in Cross-Sell Business Development for Payments, you will join our Merchant Services team in Palo Alto, CA, at the heart of Silicon Valley's tech innovation hub. This role is pivotal in driving revenue growth by identifying and capitalizing on cross-sell opportunities within our extensive merchant client base. You will leverage JP Morgan's world-class payments infrastructure to bundle solutions like treasury services, commercial banking, and capital markets offerings, helping clients optimize their financial operations in a rapidly evolving digital economy. Your efforts will directly contribute to our mission of delivering seamless, secure payment experiences that empower businesses worldwide. In this client-facing position, you will engage with C-suite executives and decision-makers from high-growth tech firms, retailers, and enterprises, uncovering unmet needs and crafting tailored cross-sell strategies. Responsibilities include prospecting new opportunities, conducting in-depth needs assessments, and collaborating with JP Morgan's product specialists to design integrated solutions that enhance client loyalty and wallet share. You will navigate complex sales cycles, from initial outreach to contract negotiation, while ensuring adherence to stringent regulatory standards in the financial services industry. Success in this role demands a blend of strategic insight, sales acumen, and a deep passion for fintech, as you help position JP Morgan Chase as the preferred partner for merchant payments and beyond. We value professionals who thrive in dynamic environments and are committed to excellence. This Vice President role offers substantial impact within a supportive team culture, with opportunities for career advancement across JP Morgan's global network. If you have a proven track record in financial sales and a keen understanding of the payments landscape, join us to shape the future of commerce in one of the most innovative regions in the world.

Key Responsibilities

• Identify and pursue cross-sell opportunities for JP Morgan Chase's Merchant Services portfolio, including payment processing, treasury management, and capital solutions
• Build and maintain relationships with existing merchant clients to uncover needs and drive revenue growth through bundled financial products
• Develop and execute targeted sales strategies to expand wallet share among high-value clients in the Palo Alto tech ecosystem
• Collaborate with internal teams, including product, risk, and compliance, to tailor solutions that meet client regulatory and operational requirements
• Conduct market analysis and competitive intelligence to position JP Morgan Chase's payments offerings as market leaders
• Lead client presentations, negotiations, and deal closures to achieve quarterly and annual cross-sell targets
• Track and report on sales pipeline, conversion rates, and client feedback using JP Morgan's internal analytics tools
• Mentor junior team members on best practices in financial services sales and client engagement
• Stay abreast of industry trends in digital payments, blockchain, and fintech innovations to inform sales approaches
• Ensure all cross-sell activities comply with JP Morgan Chase's ethical standards and federal banking regulations

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field
• Minimum of 7 years of experience in sales, business development, or client relationship management within the financial services industry
• Proven track record of achieving sales targets, particularly in cross-selling financial products to merchant clients
• Deep understanding of payment processing, merchant services, and treasury solutions in the fintech sector
• Strong knowledge of regulatory compliance in financial services, including PCI DSS and anti-money laundering standards
• Experience working with enterprise-level clients in technology or retail sectors
• Ability to travel up to 25% for client meetings and industry events

Preferred Qualifications

• MBA or advanced degree in Finance or Business Administration
• Prior experience at a major financial institution like JP Morgan Chase or similar
• Familiarity with CRM tools such as Salesforce for managing client pipelines
• Certifications in payments or sales, such as Certified Payments Professional (CPP)
• Bilingual skills, particularly in Mandarin or Spanish, to support diverse client bases in the Bay Area

Required Skills

• Expertise in payment processing technologies and merchant acquiring
• Proficiency in financial modeling and ROI analysis for cross-sell proposals
• Strong negotiation and persuasion skills for high-stakes client deals
• Excellent communication and presentation abilities, both verbal and written
• Analytical mindset for interpreting sales data and market trends
• Relationship-building expertise in B2B financial services environments
• Knowledge of CRM software like Salesforce or similar platforms
• Understanding of fintech regulations and compliance frameworks
• Strategic thinking for long-term client growth initiatives
• Adaptability to fast-paced, innovative tech-driven markets
• Team collaboration skills across multidisciplinary finance teams
• Proficiency in Microsoft Office Suite and financial analytics tools
• Customer-centric problem-solving approach
• Time management and prioritization in a target-driven role
• Cultural sensitivity for engaging diverse enterprise clients

Benefits

• Competitive base salary plus performance-based bonuses and commissions
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements, including hybrid options in Palo Alto

JP Morgan Chase is an equal opportunity employer.