Custody Operations - Asset Servicing Analyst

Location: Kwun Tong, Kowloon, Hong Kong

Job Family: Asset Servicing

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of delivering innovative solutions to clients worldwide. The Custody Operations - Asset Servicing Analyst role within our Corporate & Investment Bank division is pivotal in providing world-class asset servicing to institutional clients in the Asia-Pacific region. Based in our state-of-the-art office in Kwun Tong, Kowloon, Hong Kong, you will join a dynamic team focused on operational excellence, leveraging cutting-edge technology to manage complex custody services for securities, derivatives, and other financial assets. This position offers the opportunity to contribute to high-impact processes that support trillions in client assets, while fostering a culture of innovation and client-centricity synonymous with JP Morgan Chase. As an Asset Servicing Analyst, your primary focus will be on executing daily operations such as processing corporate actions, handling income collections, and ensuring accurate reconciliation of positions. You will work closely with global counterparts to resolve exceptions, mitigate risks, and drive continuous improvements in our custody workflows. This role demands a keen eye for detail and a proactive approach to problem-solving, as you navigate regulatory landscapes including those governed by the Hong Kong Monetary Authority (HKMA) and Securities and Futures Commission (SFC). By delivering timely and accurate services, you will play a key role in enhancing client satisfaction and operational resilience in a fast-evolving financial market. We value professionals who thrive in collaborative environments and are passionate about the financial services industry. In this position, you will have access to extensive training, mentorship from senior leaders, and opportunities for career growth within JP Morgan Chase's vast network. If you are ready to make a meaningful impact in custody operations and contribute to our mission of powering the progress of global finance, join us in Kwun Tong and be part of a team that sets the standard for excellence.

Key Responsibilities

• Process and manage asset servicing activities including corporate actions, income payments, and proxy voting for client portfolios
• Perform daily reconciliations of securities positions and cash balances to ensure accuracy and compliance
• Collaborate with internal teams and external custodians to resolve discrepancies and exceptions in a timely manner
• Monitor and execute client instructions for asset transfers, settlements, and reporting
• Contribute to process improvements and automation initiatives to enhance operational efficiency
• Ensure adherence to regulatory standards and internal controls in all custody operations
• Provide support for audits, risk assessments, and client queries related to asset servicing
• Analyze operational data to identify trends and recommend enhancements for process excellence
• Liaise with global teams to support cross-border asset servicing needs in the APAC region

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 2 years of experience in custody operations, asset servicing, or related financial services roles
• Strong understanding of securities processing, corporate actions, and reconciliation processes
• Proficiency in financial markets and custody regulations in the Asia-Pacific region
• Excellent command of English; proficiency in Cantonese or Mandarin is advantageous
• Ability to work in a fast-paced environment with attention to detail and accuracy

Preferred Qualifications

• Experience with JP Morgan Chase systems or similar custody platforms like SWIFT or Calypso
• Knowledge of HKMA and SFC regulatory requirements for asset servicing
• Prior exposure to client-facing roles in global custody services
• Certification such as CFA Level 1 or equivalent in financial operations

Required Skills

• Proficiency in Microsoft Excel and data analysis tools
• Knowledge of custody and asset servicing workflows
• Strong analytical and problem-solving abilities
• Excellent attention to detail and accuracy
• Effective communication and interpersonal skills
• Time management and prioritization in high-volume environments
• Understanding of financial instruments and securities
• Regulatory compliance awareness in financial services
• Team collaboration and stakeholder management
• Adaptability to changing market conditions
• Basic programming skills in VBA or SQL for automation
• Client service orientation with empathy
• Risk identification and mitigation techniques
• Process optimization and lean methodologies

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive medical, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Generous paid time off including vacation, sick leave, and public holidays
• Professional development programs and tuition reimbursement for relevant certifications
• Employee wellness initiatives including gym memberships and mental health support
• Flexible working arrangements and hybrid work options in Kwun Tong
• Access to JP Morgan's global mobility programs and career advancement opportunities

JP Morgan Chase is an equal opportunity employer.