Deposits 2.0 Product Manager

Location: Columbus, OH, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are redefining the future of banking through innovative digital solutions that empower millions of customers. As a Deposits 2.0 Product Manager in our Consumer Banking division, you will play a pivotal role in evolving our deposits products to meet the dynamic needs of today's consumers. Based in Columbus, OH, this position involves leading the strategic vision for next-generation checking, savings, and high-yield deposit accounts, leveraging data-driven insights to enhance user engagement and drive deposit growth. You will work closely with multidisciplinary teams to deliver seamless, secure, and personalized banking experiences that align with our commitment to excellence in financial services. Your responsibilities will span the entire product lifecycle, from ideation and requirement gathering to launch and continuous optimization. You will analyze customer behavior, regulatory landscapes, and fintech trends to prioritize features that boost retention and acquisition, such as integrated budgeting tools, automated savings goals, and enhanced mobile accessibility. Collaborating with engineers, designers, and compliance experts, you will ensure Deposits 2.0 adheres to stringent standards like FDIC insurance protocols while incorporating cutting-edge technologies to differentiate JP Morgan Chase in a competitive market. This role demands a blend of strategic foresight and hands-on execution to support our goal of becoming the leading digital bank. We seek a proactive leader passionate about financial innovation and customer-centric design. In this fast-paced environment, you will present to senior executives, mentor junior team members, and contribute to broader initiatives like our digital transformation strategy. Joining JP Morgan Chase means being part of a global powerhouse where your work directly impacts the financial well-being of diverse communities. If you thrive on solving complex challenges in banking and have a proven track record in product management, this opportunity allows you to shape the future of deposits at one of the world's most admired financial institutions.

Key Responsibilities

• Lead the development and execution of the Deposits 2.0 product roadmap, focusing on enhancing customer experience in checking, savings, and money market accounts
• Collaborate with engineering, design, and compliance teams to deliver innovative features for JP Morgan Chase's consumer banking platform
• Conduct market research and competitive analysis to identify opportunities for deposits product improvements
• Define product requirements, user stories, and acceptance criteria to ensure alignment with business goals and regulatory standards
• Analyze user feedback, transaction data, and performance metrics to iterate on product features and optimize deposit growth
• Partner with marketing and sales teams to launch new deposits offerings and drive customer adoption
• Monitor industry trends in fintech and digital banking to incorporate cutting-edge solutions into Deposits 2.0
• Manage stakeholder relationships across JP Morgan Chase, including risk, legal, and operations teams
• Track product KPIs such as deposit balances, customer acquisition, and engagement to report on success and ROI
• Foster a culture of innovation within the product team to support JP Morgan Chase's digital banking transformation

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 5+ years of experience in product management, preferably in financial services or banking
• Proven track record of managing digital products in deposits, payments, or consumer banking
• Strong understanding of regulatory requirements in the financial industry, including FDIC and OCC guidelines
• Experience with agile methodologies and cross-functional team leadership
• Demonstrated ability to analyze customer data and market trends to drive product strategy
• Excellent communication skills with the ability to present to senior stakeholders

Preferred Qualifications

• MBA or advanced degree in Finance or Technology
• Experience working at a large financial institution like JP Morgan Chase
• Knowledge of emerging technologies such as AI, machine learning, or blockchain in banking
• Prior experience with deposits product innovation or digital transformation initiatives
• Familiarity with tools like Jira, Confluence, or Aha! for product lifecycle management

Required Skills

• Product roadmap development
• Agile and Scrum methodologies
• Customer journey mapping
• Data analysis and metrics interpretation
• Financial regulations compliance (e.g., BSA, AML)
• Stakeholder management
• User experience (UX) design principles
• Market research and competitive analysis
• Cross-functional team collaboration
• Strategic thinking and problem-solving
• Presentation and communication skills
• Familiarity with banking software and APIs
• Risk assessment in financial products
• Innovation in digital banking
• Project management tools proficiency

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's learning programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus campus
• Flexible work arrangements, including hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.