Design Systems Lead, Private Bank Digital, Vice President

Location: New York, NY, United States

Job Family: User Experience Design

About the Role

At JPMorgan Chase, we are at the forefront of redefining digital experiences for our Private Bank clients, serving high-net-worth individuals with personalized wealth management solutions. As the Design Systems Lead, Private Bank Digital, Vice President, you will play a pivotal role in shaping the visual language and foundational elements of our enterprise design systems. Based in New York, NY, this position within the User Experience Design category offers the opportunity to lead initiatives that ensure seamless, intuitive, and secure digital interactions across our platforms, from mobile apps to advisor portals, all while adhering to the stringent standards of the financial services industry. In this leadership role, you will oversee the evolution of our design system, collaborating closely with product, engineering, and compliance teams to create scalable components that reflect JPMorgan Chase's commitment to excellence and innovation. Your responsibilities will include defining design tokens, guidelines, and libraries that support personalized client experiences, such as portfolio visualizations and secure transaction interfaces. By conducting regular audits, usability testing, and integrations with development pipelines, you will ensure our systems are robust, accessible, and aligned with regulatory requirements like those from the SEC and FINRA, ultimately enhancing client trust and satisfaction in our Private Bank offerings. We seek a visionary designer with deep expertise in enterprise design systems, particularly in fintech, who thrives in a dynamic, collaborative environment. This role demands not only technical proficiency in tools like Figma but also the ability to mentor teams and drive cross-functional alignment. Joining JPMorgan Chase means contributing to a global leader in financial services, where your work will directly impact how we empower clients to achieve their financial goals through cutting-edge digital design.

Key Responsibilities

• Lead the development and maintenance of the Private Bank's design system, ensuring consistency across digital platforms for high-net-worth clients
• Collaborate with product managers, engineers, and stakeholders to define and evolve visual language, components, and guidelines tailored to financial services
• Conduct audits and usability testing to refine design tokens, ensuring scalability and compliance with JPMorgan Chase's brand standards
• Mentor a team of designers in adopting and contributing to the design system, fostering innovation in client-facing experiences
• Integrate accessibility and security best practices into the design system to meet regulatory requirements in wealth management
• Partner with engineering teams to implement design system components in code, bridging design and development workflows
• Analyze user feedback and performance metrics to iterate on the design system, enhancing personalization for private banking services
• Contribute to enterprise-wide design initiatives, aligning Private Bank systems with broader JPMorgan Chase digital strategies
• Stay abreast of industry trends in fintech UX and advocate for adoption of new tools and methodologies

Required Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field
• 8+ years of experience in UX/UI design, with at least 3 years focused on design systems in a financial services or enterprise environment
• Proven track record leading design system initiatives, including component libraries and style guides for digital products
• Strong understanding of accessibility standards (WCAG) and inclusive design principles relevant to high-net-worth client experiences
• Experience collaborating with cross-functional teams in agile environments, particularly in regulated industries like banking
• Proficiency in design tools such as Figma, Sketch, or Adobe XD, with knowledge of prototyping and collaboration features

Preferred Qualifications

• Master's degree in Design or related field
• Experience working in wealth management or private banking digital platforms
• Familiarity with financial regulatory compliance (e.g., SEC, FINRA) impacting UI/UX design
• Background in mentoring junior designers and leading design guilds or communities of practice
• Knowledge of emerging technologies like AI-driven personalization in financial apps

Required Skills

• Expertise in design systems and component libraries
• Proficiency in Figma or similar design tools
• Strong visual design and typography skills
• Knowledge of HTML/CSS and design-to-code handoff processes
• Experience with accessibility and inclusive design
• Agile methodology and cross-functional collaboration
• Analytical thinking for user research and metrics
• Leadership and mentoring abilities
• Understanding of financial services UX challenges
• Communication skills for stakeholder alignment
• Problem-solving in complex enterprise environments
• Familiarity with prototyping and wireframing
• Attention to detail in brand consistency
• Adaptability to regulatory and security constraints
• Innovation in digital personalization for clients

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's learning programs and tuition reimbursement
• Wellness programs including gym memberships and mental health support
• Employee stock purchase plan and financial planning services
• Hybrid work flexibility and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.