Digital Product Solutions Manager

Location: Plano, TX, United States

Job Family: Client Solutions

About the Role

At JPMorgan Chase, we are at the forefront of digital innovation in the financial services industry, empowering our clients with cutting-edge solutions that drive efficiency and growth. As a Digital Product Solutions Manager in our Client Solutions team based in Plano, TX, you will play a pivotal role in leading the design and delivery of client-centric digital products. This position requires a blend of strategic thinking, technical acumen, and deep financial industry knowledge to collaborate with Sales teams and deliver solutions that address the evolving needs of institutional clients in areas like payments, trade finance, and investment services. You will thrive in a dynamic environment where collaboration and innovation are key to supporting JPMorgan Chase's position as a global leader in banking. In this role, you will spearhead the solutioning process, working closely with cross-functional teams including engineers, designers, and compliance experts to translate complex client requirements into robust, scalable digital products. Responsibilities include conducting needs assessments, facilitating stakeholder workshops, and ensuring seamless integration with JPMorgan Chase's proprietary platforms. You will also monitor product performance using key metrics, iterate based on client feedback, and contribute to strategic initiatives that enhance our competitive edge in the financial sector. This is an opportunity to influence high-impact projects that directly benefit our clients and the broader organization. JPMorgan Chase offers a supportive culture that values diversity, inclusion, and professional growth. Joining our Plano team means access to world-class resources, mentorship from industry experts, and the chance to work on transformative technologies shaping the future of finance. If you are passionate about delivering exceptional client solutions and have a strong background in financial services product management, we encourage you to apply and help us continue redefining what's possible in digital banking.

Key Responsibilities

• Lead the solutioning process for digital product offerings, translating client needs into actionable technical and business requirements
• Collaborate closely with Sales teams to identify opportunities and develop tailored client-centric solutions
• Work with engineering, design, and compliance teams to deliver high-quality, scalable product solutions
• Conduct market analysis and competitive research to innovate and enhance JPMorgan Chase's digital offerings
• Manage the end-to-end product lifecycle, from ideation to launch and ongoing optimization
• Facilitate client workshops and presentations to ensure alignment on solution delivery
• Monitor product performance metrics and drive continuous improvements in client satisfaction
• Ensure all solutions adhere to JPMorgan Chase's risk management and regulatory standards
• Mentor junior team members and contribute to the broader Client Solutions strategy

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• Minimum of 5 years of experience in product management, solution architecture, or client-facing roles within the financial services industry
• Proven track record of leading cross-functional teams to deliver digital product solutions for institutional clients
• Strong understanding of financial products such as payments, trade finance, and asset management
• Experience with agile methodologies and product lifecycle management
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, regulated environment like JPMorgan Chase

Preferred Qualifications

• MBA or advanced degree in Finance or Technology
• Experience working with JP Morgan Chase's client solutions or similar banking platforms
• Knowledge of regulatory compliance in financial services (e.g., SEC, FINRA)
• Prior exposure to digital transformation initiatives in banking
• Certifications in product management (e.g., PMP, CSM) or financial technology

Required Skills

• Product management and solution design
• Financial services domain knowledge (e.g., payments, custody services)
• Agile and Scrum methodologies
• Stakeholder collaboration and negotiation
• Data analysis and metrics-driven decision making
• Technical proficiency in tools like Jira, Confluence, or Salesforce
• Risk assessment and regulatory compliance
• Client relationship management
• Problem-solving and innovation
• Presentation and communication skills
• Project management frameworks
• Digital transformation expertise
• Cross-functional team leadership
• Market research and competitive analysis
• User experience (UX) principles

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives at Plano campus
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.