Director of Software Engineering

Location: Plano, TX, United States

Job Family: Software Engineering

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. In the Consumer and Community Banking division, we are at the forefront of innovation in payments and lending, empowering millions of customers with seamless digital experiences. As the Director of Software Engineering in our Payments & Lending Innovation team, you will play a pivotal role in shaping the future of financial technology. Based in our state-of-the-art facility in Plano, TX, you will lead a dynamic team of engineers to build robust, scalable platforms that drive business growth while adhering to the highest standards of security and regulatory compliance in the banking sector. In this leadership position, you will be responsible for architecting cutting-edge solutions that integrate advanced technologies like AI-driven fraud detection and real-time payment processing. You will collaborate closely with cross-functional teams to translate business requirements into technical strategies, ensuring our lending and payments products remain competitive in a rapidly evolving fintech landscape. Your expertise in agile development and cloud-native architectures will be crucial for delivering resilient systems that handle billions in transactions annually, all while mitigating risks inherent to the financial industry. We seek a visionary leader passionate about innovation and excellence, with a deep understanding of JPMorgan Chase's commitment to ethical banking and customer-centric design. This role offers the opportunity to influence strategic initiatives that impact global markets, while benefiting from our collaborative culture and extensive resources for professional growth. Join us in Plano, TX, to lead transformative projects that redefine how the world banks.

Key Responsibilities

• Lead a team of software engineers in designing, developing, and deploying innovative solutions for payments and lending within Consumer and Community Banking
• Oversee the architecture of scalable, secure systems that comply with financial regulations and support high-volume transactions
• Collaborate with product managers, data scientists, and business leaders to define technical roadmaps and prioritize features
• Drive adoption of modern technologies like cloud-native services, microservices, and CI/CD pipelines to enhance system reliability
• Mentor and develop engineering talent, fostering a culture of innovation and continuous improvement
• Manage project timelines, budgets, and resources to deliver high-impact initiatives on schedule
• Ensure robust security practices and risk management in all software development processes
• Partner with innovation teams to explore and integrate emerging technologies in lending and payments
• Conduct code reviews, technical assessments, and performance optimizations for production systems
• Represent the engineering team in executive forums, communicating technical strategies and outcomes

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred
• 10+ years of experience in software engineering, with at least 5 years in a leadership role managing engineering teams
• Proven track record of delivering complex software solutions in the financial services industry, particularly in payments or lending domains
• Deep expertise in agile methodologies and DevOps practices for scalable financial systems
• Experience with regulatory compliance in banking, including knowledge of PCI-DSS, GDPR, and SOX
• Strong leadership skills with a history of mentoring and developing high-performing teams in a fast-paced environment
• Ability to collaborate with cross-functional stakeholders in consumer banking and innovation initiatives

Preferred Qualifications

• Advanced degree or certifications in cloud computing (e.g., AWS Certified Solutions Architect)
• Experience leading innovation in digital payments or lending platforms at a major financial institution
• Background in machine learning applications for fraud detection or risk assessment in banking
• Prior work with JPMorgan Chase or similar large-scale financial organizations
• Familiarity with blockchain or emerging fintech technologies for payments innovation

Required Skills

• Java, Python, or Scala for backend development
• Cloud platforms such as AWS, Azure, or Google Cloud
• Microservices architecture and containerization (Docker, Kubernetes)
• Database management (SQL/NoSQL) for financial data handling
• Agile and Scrum methodologies
• DevOps tools (Jenkins, Git, Terraform)
• Security protocols and encryption for financial applications
• API design and integration for payment systems
• Leadership and team management
• Problem-solving in high-stakes environments
• Communication and stakeholder engagement
• Risk assessment and compliance knowledge
• Machine learning frameworks (e.g., TensorFlow) for innovation
• Big data technologies (Hadoop, Spark) for transaction processing
• Project management and budgeting skills

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Annual performance-based bonuses and stock awards
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Wellness initiatives including gym memberships and mental health support
• Flexible work arrangements and hybrid options in Plano, TX
• Employee stock purchase plan and financial planning services

JP Morgan Chase is an equal opportunity employer.