Document & Business Solutions - Analyst

Location: Buenos Aires, Argentina

Job Family: Operations Management

About the Role

At J.P. Morgan Chase, we are a leading global financial services firm committed to fostering innovation and excellence in everything we do. The Document & Business Solutions Analyst role in our Buenos Aires operations team offers an exciting opportunity to contribute to the backbone of our client services. In this position, you will play a key role in managing critical documentation processes that support our investment banking, asset management, and commercial banking divisions. By ensuring seamless document handling and business solutions, you will help deliver reliable support to clients worldwide, aligning with J.P. Morgan's mission to enable economic growth and create lasting value. As an Analyst, you will dive into the intricacies of document lifecycle management, from initial drafting to secure archiving, while adhering to stringent financial regulations. Your work will involve collaborating with diverse teams across the Americas and beyond to identify inefficiencies in current processes and implement data-driven improvements. Whether it's automating repetitive tasks using cutting-edge tools or conducting compliance audits, your contributions will directly impact operational efficiency and risk management in a high-stakes financial environment. This role is ideal for detail-oriented professionals passionate about the intersection of technology and finance. J.P. Morgan Chase values professional growth and provides a supportive culture where your ideas matter. In Buenos Aires, you'll join a vibrant team that thrives on collaboration and innovation, with opportunities to advance your career through global projects and leadership development programs. If you are ready to embark on a rewarding journey that combines analytical rigor with real-world impact, apply today to become part of our world-class operations management team.

Key Responsibilities

• Manage the end-to-end document lifecycle, including creation, review, approval, and archiving for client-facing and internal financial documents
• Collaborate with cross-functional teams to streamline business processes and ensure compliance with J.P. Morgan's global standards
• Analyze and optimize document workflows to enhance efficiency and reduce operational risks in the financial services environment
• Support the implementation of digital solutions for document storage and retrieval, integrating with J.P. Morgan's core banking systems
• Conduct quality assurance checks on business solutions, identifying discrepancies and recommending improvements
• Assist in preparing reports and dashboards for senior management on document management metrics and performance
• Liaise with stakeholders in Buenos Aires and global offices to resolve document-related issues promptly
• Contribute to training programs for team members on best practices in operations management
• Monitor and ensure adherence to regulatory requirements for data privacy and financial documentation
• Participate in projects aimed at automating routine tasks to support J.P. Morgan's commitment to innovation in client services

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field
• At least 1-2 years of experience in operations, document management, or business process support within the financial services industry
• Proficiency in Microsoft Office Suite, including advanced Excel for data analysis and reporting
• Strong understanding of document lifecycle management and compliance standards in banking
• Fluency in English and Spanish, with excellent written and verbal communication skills
• Ability to work in a fast-paced, team-oriented environment with a focus on accuracy and detail
• Basic knowledge of financial regulations such as GDPR, SOX, or local Argentine banking compliance

Preferred Qualifications

• Experience with enterprise content management systems like Documentum or SharePoint
• Prior exposure to J.P. Morgan's internal processes or similar global banking operations
• Certification in process improvement methodologies such as Lean Six Sigma
• Familiarity with automation tools for document processing in financial workflows
• Advanced degree or coursework in data analytics or business intelligence

Required Skills

• Document management and workflow optimization
• Proficiency in Microsoft Excel and PowerPoint for financial reporting
• Knowledge of financial compliance and regulatory frameworks
• Strong analytical and problem-solving abilities
• Excellent attention to detail and organizational skills
• Effective communication and stakeholder management
• Team collaboration in multicultural environments
• Basic data analysis using tools like SQL or Tableau
• Process improvement and automation techniques
• Adaptability to changing priorities in a dynamic banking sector
• Time management and multitasking under deadlines
• Customer service orientation for internal and external stakeholders
• Familiarity with enterprise software systems
• Risk assessment and mitigation in operations
• Bilingual proficiency in English and Spanish

Benefits

• Competitive base salary and performance-based bonuses aligned with J.P. Morgan's global compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions to support long-term financial security
• Generous paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through J.P. Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support services
• Flexible work arrangements, such as hybrid options in the Buenos Aires office
• Access to J.P. Morgan's global mobility programs for career advancement opportunities

JP Morgan Chase is an equal opportunity employer.