EMEA Wholesale KYC Operations Policy – Executive Director (all genders)

Location: Frankfurt a. Main, Germany

Job Family: Program & Project Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services, and our EMEA Wholesale KYC Operations team plays a pivotal role in ensuring robust compliance and risk management. As an Executive Director in Frankfurt, you will lead the EMEA KYC policy strategy, driving initiatives that align with our global standards while navigating the complex regulatory landscape of the European, Middle Eastern, and African regions. This role demands a strategic visionary who can champion policy innovation, foster collaboration across our wholesale banking divisions, and safeguard our clients and institution against evolving risks in a dynamic industry. In this leadership position, you will spearhead the development and execution of KYC policies tailored to wholesale operations, including client due diligence, ongoing monitoring, and remediation processes. You will engage with senior executives, regulatory bodies such as the ECB and BaFin, and internal partners to influence policy direction and ensure seamless integration with JP Morgan's broader compliance framework. Your expertise will be crucial in addressing EMEA-specific challenges, such as harmonizing policies under the 6th AML Directive, while leveraging technology to enhance efficiency and accuracy in KYC workflows. Joining JP Morgan Chase means becoming part of a world-class team committed to excellence, integrity, and innovation. Based in our state-of-the-art Frankfurt office, you will contribute to high-impact projects that support our mission to enable the world's leading companies, governments, and institutions to achieve their goals. This role offers unparalleled opportunities for professional growth, exposure to global networks, and the chance to shape the future of compliance in one of the most influential financial hubs in EMEA.

Key Responsibilities

• Develop and lead the EMEA KYC policy strategy, ensuring alignment with global JP Morgan Chase standards and local regulatory requirements
• Drive compliance initiatives across wholesale banking operations, including policy updates and risk assessments
• Manage relationships with key stakeholders, including regulators, internal business units, and external partners in Frankfurt and broader EMEA
• Oversee the implementation of KYC policies, monitoring adherence and addressing gaps in processes
• Collaborate with senior leadership to influence policy direction and mitigate regulatory risks
• Lead cross-border projects to harmonize KYC practices while navigating jurisdictional differences
• Provide expert guidance on emerging KYC/AML trends and advise on policy enhancements
• Conduct training and awareness programs for teams on KYC policy compliance
• Report on policy effectiveness and contribute to JP Morgan's enterprise risk management framework

Required Qualifications

• Bachelor's degree in Finance, Law, Business Administration, or a related field; advanced degree (e.g., JD, MBA) preferred
• Minimum 10+ years of experience in KYC, AML compliance, or regulatory policy within the financial services industry
• Proven track record in leading policy development and implementation in a multinational banking environment
• Deep knowledge of EMEA regulatory frameworks, including EU AML Directives, GDPR, and local German regulations
• Experience managing cross-functional teams and stakeholder engagement at executive levels
• Strong understanding of wholesale banking operations and client onboarding processes
• Fluency in English; proficiency in German or other EMEA languages is advantageous

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS, ICA Diploma)
• Prior experience at a global financial institution like JP Morgan Chase
• Background in program and project management within compliance functions
• Familiarity with technology-driven KYC solutions and regulatory tech (RegTech)

Required Skills

• Expertise in KYC and AML regulatory compliance
• Strategic policy development and analysis
• Stakeholder management and relationship building
• Project and program management
• Risk assessment and mitigation
• Cross-functional team leadership
• Regulatory interpretation and advisory
• Data privacy knowledge (GDPR compliance)
• Analytical and problem-solving abilities
• Communication and presentation skills
• Adaptability to evolving financial regulations
• Proficiency in Microsoft Office Suite and compliance software
• Attention to detail in high-stakes environments
• Influence and negotiation expertise
• Multilingual capabilities for EMEA operations

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid options in Frankfurt
• Global mobility support for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.