ETF Operations Vice President

Location: Dublin, Ireland

Job Family: Fund Servicing

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client-focused solutions. Our Asset & Wealth Management division is at the forefront of delivering world-class investment products, including exchange-traded funds (ETFs) that empower investors worldwide. We are seeking a seasoned ETF Operations Vice President to join our Fund Servicing team in Dublin, Ireland. In this pivotal role, you will lead operational excellence for our ETF portfolio, ensuring seamless execution across creation, redemption, and ongoing servicing activities. Reporting to the Head of ETF Operations, you will play a key role in supporting JP Morgan's commitment to providing efficient, transparent, and reliable fund solutions in a dynamic European market. As ETF Operations Vice President, your primary focus will be on managing the full lifecycle of ETF products, from daily trade processing and NAV computations to regulatory reporting and risk oversight. You will lead a dedicated team, fostering a culture of precision and continuous improvement while collaborating with global stakeholders in sales, product development, and compliance. This position demands a deep understanding of ETF mechanics, including authorized participant interactions and index tracking, within the context of JP Morgan's robust infrastructure. You will identify opportunities to leverage technology, such as automation tools, to streamline operations and reduce costs, all while upholding the highest standards of data integrity and client satisfaction. Dublin serves as a strategic hub for JP Morgan's European operations, offering a vibrant, multicultural environment with access to top-tier talent and regulatory expertise. We value professionals who thrive in collaborative settings and are passionate about the evolving ETF landscape, including growth in thematic and sustainable funds. If you have a proven track record in fund servicing and a drive to contribute to one of the world's most respected financial institutions, this role provides an exceptional platform for career advancement. Join us to shape the future of ETF operations at JP Morgan Chase.

Key Responsibilities

• Oversee daily ETF operations, including trade processing, settlement, and reconciliation to ensure accuracy and timeliness
• Manage the end-to-end ETF lifecycle, from issuance and redemption to portfolio valuation and reporting
• Lead a team of operations professionals, providing guidance, performance management, and professional development
• Collaborate with front-office, compliance, and risk teams to mitigate operational risks and ensure regulatory adherence
• Drive process improvements and implement technology solutions to enhance efficiency in ETF servicing
• Monitor key performance indicators (KPIs) and resolve escalations related to operational discrepancies
• Contribute to strategic initiatives, such as expanding ETF product offerings at JP Morgan Asset Management
• Ensure compliance with internal JP Morgan policies and external regulations in the European market
• Liaise with custodians, transfer agents, and other service providers to maintain seamless operations
• Prepare and present operational reports to senior management on ETF performance and challenges

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 8-10 years of experience in ETF operations or fund servicing within the financial services industry
• Proven track record in managing ETF lifecycle processes, including creation, redemption, and NAV calculations
• Strong knowledge of regulatory requirements such as UCITS, AIFMD, and MiFID II applicable to ETF operations in Europe
• Experience leading cross-functional teams in a high-volume, fast-paced environment
• Proficiency in financial systems and data management tools relevant to asset management
• Ability to work in Dublin, Ireland, with flexibility for hybrid arrangements

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or relevant professional certifications (e.g., CFA, CAIA)
• Prior experience at a major global financial institution like JP Morgan Chase
• Familiarity with ESG-integrated ETF products and sustainable investing frameworks
• Demonstrated success in process optimization and implementing automation in operations
• Experience with vendor management and outsourcing in fund administration

Required Skills

• Expertise in ETF structures, indexing, and derivatives
• Proficiency in financial software such as Bloomberg, Aladdin, or Charles River
• Strong analytical and problem-solving abilities
• Excellent leadership and team management skills
• In-depth knowledge of fund accounting and reconciliation processes
• Regulatory compliance and risk management expertise
• Project management and process optimization skills
• Advanced Microsoft Excel and data visualization tools (e.g., Tableau)
• Effective communication and stakeholder engagement
• Attention to detail and accuracy in high-pressure environments
• Adaptability to evolving market and regulatory landscapes
• Strategic thinking for operational enhancements
• Vendor and relationship management
• Time management and prioritization in multi-tasking scenarios
• Understanding of sustainable finance and ESG reporting

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for relevant certifications
• Employee stock purchase plan and other financial wellness benefits
• Hybrid work model with access to modern office facilities in Dublin
• Global mobility opportunities within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.