Executive Administrative Assistant - Chase Auto

Location: New York, NY, United States

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in consumer banking, including innovative solutions through Chase Auto. As an Executive Administrative Assistant in the Chase Auto division, you will play a pivotal role in supporting senior leadership by ensuring seamless operations and flawless execution of administrative tasks. This position demands a high level of professionalism, where you will showcase your acumen in managing complex schedules, preparing financial reports on automotive lending trends, and facilitating communication across our consumer banking teams. Based in our New York office, you will contribute to the efficiency of our auto finance initiatives, helping drive customer-centric strategies in a competitive financial landscape. Your day-to-day responsibilities will involve coordinating executive travel for industry conferences, drafting presentations on auto loan portfolios, and maintaining compliance with federal banking regulations such as those from the CFPB. You will handle sensitive data related to vehicle financing programs, ensuring accuracy and confidentiality while collaborating with cross-functional teams in risk management and product development. This role requires flexibility to adapt to shifting priorities in a dynamic environment, where quick thinking and organizational prowess are essential to support our mission of delivering superior auto financing experiences to millions of customers. We value individuals who thrive in a collaborative culture and are passionate about the intersection of finance and automotive services. Joining JP Morgan Chase means access to world-class resources, professional growth opportunities, and the chance to impact innovative financial products. If you excel in administrative excellence and have a keen interest in the financial services industry, this position offers a rewarding path to contribute to one of the world's most admired banks.

Key Responsibilities

• Manage the executive's calendar, scheduling meetings, appointments, and travel arrangements while coordinating with internal and external parties
• Prepare and edit correspondence, reports, presentations, and financial documents related to Chase Auto operations
• Handle incoming calls, emails, and inquiries with professionalism, ensuring timely and accurate responses
• Coordinate logistics for team meetings, offsites, and events, including venue booking and material preparation
• Maintain confidential records and files, ensuring compliance with JP Morgan Chase's data security and regulatory standards
• Assist with expense reporting, budget tracking, and invoice processing for the Chase Auto division
• Liaise with cross-functional teams in consumer banking to support strategic initiatives and projects
• Provide administrative support for board presentations and executive briefings on automotive finance trends
• Monitor and order office supplies, manage vendor relationships, and ensure smooth office operations
• Act as a key point of contact for the executive, anticipating needs and proactively resolving issues

Required Qualifications

• Bachelor's degree or equivalent experience in business administration, finance, or a related field
• Minimum of 5 years of administrative support experience in a fast-paced corporate environment, preferably in financial services
• Proven track record of managing executive schedules and handling confidential information with discretion
• Excellent proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Strong organizational skills with the ability to multitask and prioritize effectively under pressure
• Exceptional verbal and written communication skills for interacting with senior executives and external stakeholders
• Ability to work independently and as part of a team in a dynamic, high-volume setting

Preferred Qualifications

• Experience supporting executives in the automotive finance or consumer banking sectors
• Familiarity with JP Morgan Chase's internal systems and processes
• Advanced skills in data analysis tools such as Excel pivot tables or financial reporting software
• Prior exposure to project coordination in a financial services context
• Certification in administrative professional development (e.g., CAP or similar)

Required Skills

• Executive calendar management
• Advanced Microsoft Office proficiency
• Confidential information handling
• Strong verbal and written communication
• Multitasking and prioritization
• Financial document preparation
• Travel coordination
• Expense reporting and budgeting
• Project coordination
• Stakeholder liaison
• Attention to detail
• Problem-solving
• Adaptability in fast-paced environments
• Regulatory compliance awareness
• Customer service orientation

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Tuition reimbursement for professional development and advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable
• Access to on-site childcare, fitness centers, and employee assistance programs

JP Morgan Chase is an equal opportunity employer.