Executive Administrative Assistant, Commercial & Investment Bank

Location: Central and Western, Hong Kong Island, Hong Kong

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of delivering innovative solutions to clients in the Commercial & Investment Bank. As an Executive Administrative Assistant in our Central and Western Hong Kong Island office, you will play a pivotal role in supporting senior leaders to drive operational excellence and exceptional client experiences. This position demands a proactive, detail-oriented professional who thrives in a dynamic environment, managing the complexities of executive support within the fast-paced world of investment banking and commercial finance. Your core responsibilities will include providing high-level administrative assistance, such as orchestrating complex calendars, preparing executive-level materials, and coordinating international travel while adhering to strict compliance standards. You will serve as the reliable interface between senior executives, internal teams, and external stakeholders, ensuring smooth communication and efficient workflows. In this role, you will handle sensitive confidential information with utmost discretion, contribute to team productivity by managing logistics for meetings and events, and support broader departmental initiatives that align with JP Morgan's commitment to client-centric innovation in Hong Kong's vibrant financial hub. We seek candidates with a strong foundation in administrative support, ideally from the financial services sector, who demonstrate exceptional organizational skills and a client-focused mindset. This opportunity offers exposure to high-impact projects in one of the world's premier financial institutions, fostering professional growth through JP Morgan's renowned development programs. Join us to enable seamless operations that empower our leaders to deliver superior value to clients in the Commercial & Investment Bank.

Key Responsibilities

• Provide comprehensive administrative support to senior leaders in the Commercial & Investment Bank, including calendar management, scheduling meetings, and coordinating travel arrangements
• Prepare and edit executive correspondence, presentations, and reports using Microsoft Office tools
• Manage expense reimbursements, invoice processing, and budget tracking in compliance with JP Morgan policies
• Coordinate logistics for internal and external meetings, including virtual conferences and client events in Hong Kong
• Act as a primary point of contact for internal stakeholders and external clients, ensuring seamless communication
• Maintain confidential files, records, and databases related to banking operations and client interactions
• Support team initiatives by organizing departmental events and facilitating cross-functional collaborations
• Monitor and follow up on action items from executive meetings to ensure timely execution
• Assist with onboarding new team members and managing office supplies and resources
• Contribute to a positive work environment by promoting JP Morgan's culture of excellence and client focus

Required Qualifications

• Bachelor's degree or equivalent experience in business administration or related field
• Minimum of 5 years of administrative support experience in a fast-paced corporate environment, preferably in financial services
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms
• Excellent organizational and time management skills with the ability to handle multiple priorities
• Strong communication skills, both verbal and written, with a professional demeanor
• Ability to maintain confidentiality and handle sensitive information with discretion
• Fluency in English and Cantonese; Mandarin is highly desirable

Preferred Qualifications

• Prior experience supporting senior executives in investment banking or commercial banking
• Knowledge of financial terminology and industry regulations in Hong Kong
• Experience with expense management systems and travel booking tools
• Certification in administrative professional development (e.g., CAP or similar)
• Familiarity with JP Morgan Chase internal systems and processes

Required Skills

• Advanced proficiency in Microsoft Office Suite
• Calendar and scheduling management
• Travel coordination and booking
• Expense reporting and reconciliation
• Confidential data handling
• Verbal and written communication
• Time management and prioritization
• Problem-solving and attention to detail
• Interpersonal and relationship-building
• Multitasking in high-pressure environments
• Knowledge of financial services terminology
• Cross-cultural communication
• Event planning and logistics
• Adaptability to changing priorities
• Discretion and professionalism

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive medical, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and public holidays
• Professional development programs and tuition reimbursement for relevant certifications
• Employee wellness initiatives, including gym memberships and mental health support
• Flexible working arrangements and hybrid work options in Hong Kong
• Access to JP Morgan's global employee stock purchase plan and financial planning services

JP Morgan Chase is an equal opportunity employer.