Executive Administrative Assistant

Location: Miami, FL, United States

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation, integrity, and client success. As an Executive Administrative Assistant in our Miami office, you will play a pivotal role supporting senior leadership in the Consumer & Community Banking division. This position demands a high level of professionalism, where you will showcase your acumen in managing complex schedules, facilitating seamless operations, and contributing to the firm's dynamic environment. Your flexibility and flawless execution will directly impact the efficiency of executive teams navigating the fast-paced world of financial services, from client meetings to regulatory compliance tasks. In this role, you will handle a diverse array of responsibilities, including coordinating international travel, preparing confidential documents for board presentations, and serving as a liaison between executives and key stakeholders. You will leverage your organizational prowess to anticipate needs, resolve issues proactively, and ensure all administrative functions align with JP Morgan Chase's rigorous standards. Working in Miami's vibrant financial hub, you will support initiatives that drive community banking growth, such as local client engagements and team collaborations, while maintaining the utmost confidentiality in handling sensitive financial data. We value professionals who thrive in collaborative settings and bring a client-centric mindset to every task. This opportunity offers exposure to high-level decision-making and the chance to grow within one of the world's most respected financial institutions. If you are detail-oriented, adaptable, and passionate about supporting excellence in banking, join JP Morgan Chase to make a meaningful impact in our Miami operations.

Key Responsibilities

• Manage the executive's calendar, scheduling meetings, appointments, and travel itineraries with precision and foresight
• Prepare and edit correspondence, reports, and presentations using Microsoft Office tools
• Coordinate logistics for internal and external meetings, including virtual conferences via Zoom or Teams
• Handle expense reimbursements and travel bookings in compliance with JP Morgan Chase policies
• Serve as the primary point of contact for internal and external stakeholders, ensuring seamless communication
• Maintain confidential files and records, adhering to data privacy regulations in the financial sector
• Assist with special projects, such as event planning for client engagements or team offsites
• Monitor and order office supplies, manage vendor relationships, and ensure operational efficiency
• Provide administrative support during high-volume periods, including board meetings or regulatory audits
• Track action items from meetings and follow up to ensure timely completion

Required Qualifications

• Bachelor's degree or equivalent experience in business administration or a related field
• Minimum of 5 years of administrative support experience in a fast-paced corporate environment, preferably in financial services
• Proven track record of managing executive-level calendars and travel arrangements
• Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Excellent organizational skills with the ability to handle confidential information discreetly
• Availability to work flexible hours, including occasional evenings and weekends as needed
• U.S. work authorization without sponsorship requirements

Preferred Qualifications

• Experience supporting C-suite executives in the banking or financial services industry
• Familiarity with JP Morgan Chase internal systems and processes
• Advanced skills in expense management software such as Concur
• Bilingual proficiency in English and Spanish, given the Miami location
• Certification in administrative professional development (e.g., CAP from IAAP)

Required Skills

• Exceptional communication skills, both verbal and written
• Advanced proficiency in Microsoft Office Suite
• Strong organizational and time-management abilities
• Discretion and ability to handle sensitive financial information
• Problem-solving skills in dynamic, high-pressure environments
• Attention to detail for accurate documentation and reporting
• Interpersonal skills for building relationships with executives and stakeholders
• Adaptability to shifting priorities in the financial services sector
• Technical aptitude with virtual meeting platforms and collaboration tools
• Project coordination and multitasking capabilities
• Knowledge of financial terminology and compliance standards
• Customer service orientation for internal client support
• Analytical skills for managing budgets and expenses
• Proactive initiative in anticipating executive needs
• Cultural sensitivity, especially in diverse markets like Miami

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements, including hybrid options where applicable
• Tuition reimbursement for relevant certifications and advanced education

JP Morgan Chase is an equal opportunity employer.