Executive Administrative Assistant

Location: Palo Alto, CA, United States

Job Family: Administrative Assistant

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in over 60 countries, providing innovative solutions to clients across corporate, investment, and commercial banking sectors. Join our Commercial Banking team in Palo Alto, CA, as an Executive Administrative Assistant, where you will partner directly with business leaders to drive administrative efficiency and support the delivery of tailored financial solutions to middle-market companies. This role is pivotal in ensuring seamless operations within a dynamic environment focused on lending, treasury services, and advisory for growing businesses in the technology and innovation hub of Silicon Valley. In this position, you will provide comprehensive support to senior executives, managing their daily schedules, coordinating high-stakes meetings with clients and regulators, and preparing critical documents for financial transactions and strategy sessions. Your responsibilities will include leveraging JPMorgan Chase's proprietary tools to track project milestones, handle sensitive client data in compliance with banking regulations, and facilitate cross-functional collaboration. The role demands a proactive approach to anticipating needs, resolving issues swiftly, and contributing to a culture of excellence that aligns with our firm's commitment to responsible banking and innovation. We seek a detail-oriented professional who thrives in a collaborative, high-performance setting and is passionate about the financial services industry. At JPMorgan Chase, you will have access to world-class resources for growth, including mentorship from industry leaders and exposure to cutting-edge fintech initiatives. This opportunity in Palo Alto offers the chance to contribute to empowering businesses that shape the future, while advancing your career in a supportive, inclusive environment that values diversity and work-life balance.

Key Responsibilities

• Provide high-level administrative support to Commercial Banking business leaders, including managing complex calendars and scheduling meetings
• Coordinate travel arrangements, prepare expense reports, and handle logistics for executive events and offsites
• Prepare and edit correspondence, presentations, and reports using Microsoft Office and financial data tools
• Act as a liaison between executives and internal/external stakeholders to facilitate efficient communication
• Maintain confidential files, records, and databases related to business operations and client interactions
• Assist in preparing materials for board meetings, client presentations, and regulatory submissions in the financial services sector
• Monitor and prioritize incoming communications, ensuring timely responses and follow-ups
• Support team coordination by organizing departmental meetings and tracking action items
• Contribute to administrative process improvements to enhance efficiency within the Commercial Banking division
• Handle ad-hoc projects and special assignments as directed by business leaders

Required Qualifications

• Bachelor's degree or equivalent experience in business administration or related field
• Minimum of 5 years of administrative support experience, preferably in a financial services or executive environment
• Proven ability to handle confidential information with discretion and professionalism
• Excellent organizational skills with the capacity to manage multiple priorities in a fast-paced setting
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Strong communication skills, both verbal and written, for interacting with senior executives and external stakeholders
• Ability to travel occasionally as needed for business leaders in Commercial Banking

Preferred Qualifications

• Experience supporting C-suite executives in the financial services industry
• Familiarity with JPMorgan Chase systems and processes
• Advanced skills in calendar management and travel coordination using tools like Concur
• Knowledge of banking regulations and compliance requirements
• Certification in administrative professional development, such as CAP or similar

Required Skills

• Executive calendar management
• Travel coordination and expense reporting
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Confidentiality and discretion handling
• Strong organizational and multitasking abilities
• Excellent verbal and written communication
• Interpersonal skills for stakeholder liaison
• Attention to detail in document preparation
• Problem-solving in fast-paced environments
• Time management and prioritization
• Knowledge of financial services terminology
• Adaptability to changing priorities
• Basic project coordination
• Customer service orientation
• Technical aptitude for learning proprietary systems

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development opportunities through JPMorgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• Parental leave and family support benefits
• On-site fitness centers and wellness programs at select locations
• Commuter assistance and flexible work arrangements where applicable

JP Morgan Chase is an equal opportunity employer.