Executive Administrative Assistant

Location: San Francisco, CA, United States

Job Family: Administration

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation, integrity, and client success. As an Executive Administrative Assistant in our San Francisco office, you will play a pivotal role in supporting senior leadership within our dynamic Corporate & Investment Bank division. This position demands a professional who thrives in a fast-paced environment, delivering seamless administrative support that enables executives to focus on strategic initiatives in areas like investment banking, asset management, and market-making. Your role will involve close collaboration with high-level stakeholders, ensuring efficient operations amid the complexities of the financial services industry, where precision and confidentiality are paramount. In this role, you will manage a wide array of responsibilities, from orchestrating complex calendars and international travel to preparing executive-level presentations and reports. You will serve as the first point of contact for internal teams and external partners, embodying JP Morgan Chase's values of excellence and teamwork. Opportunities to contribute to special projects, such as coordinating client events or streamlining processes, will allow you to leverage your expertise in a firm renowned for its technological advancements and global reach. The ability to anticipate needs and adapt to evolving priorities will be key in supporting our mission to deliver superior financial solutions. We seek a detail-oriented professional with a passion for administrative excellence and a solid understanding of the financial sector. Joining JP Morgan Chase means becoming part of a supportive community that invests in your growth through robust training programs and career development paths. This role offers the chance to work in a vibrant San Francisco hub, contributing to groundbreaking work in finance while enjoying a comprehensive benefits package that promotes work-life balance and long-term success.

Key Responsibilities

• Manage and maintain the executive's calendar, scheduling meetings, appointments, and travel arrangements while resolving conflicts proactively
• Prepare and edit correspondence, reports, presentations, and other documents with a high level of accuracy and attention to detail
• Coordinate internal and external communications, including phone calls, emails, and video conferences, ensuring timely responses
• Handle expense reimbursements, travel bookings, and logistics for domestic and international trips
• Organize and prepare materials for board meetings, client presentations, and team offsites
• Act as a liaison between the executive and key stakeholders, including senior leadership, clients, and external partners
• Maintain confidential files, records, and databases, ensuring compliance with JP Morgan Chase data security policies
• Assist with special projects, such as event planning or process improvements, to support business objectives
• Monitor and order office supplies, manage vendor relationships, and ensure a smooth office environment
• Provide administrative support to the executive team as needed, including onboarding new hires

Required Qualifications

• Bachelor's degree or equivalent experience in business administration or a related field
• Minimum of 5 years of administrative support experience in a fast-paced corporate environment, preferably in financial services
• Proven track record of managing executive-level calendars and travel arrangements
• Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Excellent organizational skills with the ability to handle multiple priorities and deadlines
• Discretion and ability to handle confidential information with integrity
• Availability to work flexible hours, including occasional evenings and weekends as needed

Preferred Qualifications

• Experience supporting C-suite executives in the financial services industry
• Familiarity with JP Morgan Chase internal systems and processes
• Advanced skills in expense management software such as Concur
• Certification in administrative professional development (e.g., CAP or similar)
• Knowledge of regulatory compliance in banking and financial environments

Required Skills

• Exceptional communication skills, both written and verbal
• Advanced proficiency in Microsoft Office Suite
• Strong organizational and time management abilities
• High level of discretion and confidentiality
• Proactive problem-solving and decision-making
• Attention to detail and accuracy in all tasks
• Adaptability to changing priorities in a dynamic environment
• Interpersonal skills for building relationships with diverse stakeholders
• Knowledge of financial services terminology and protocols
• Technical aptitude for learning proprietary JP Morgan Chase systems
• Project coordination and event planning expertise
• Customer service orientation for executive support
• Multitasking in high-pressure situations
• Basic understanding of compliance and risk management in banking

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid work options where applicable
• Tuition reimbursement for relevant certifications and education

JP Morgan Chase is an equal opportunity employer.