Executive Director, Cobrand Card Product Director

Location: New York, NY, United States

Job Family: Product Management

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. As the Executive Director, Co-brand Card Product Director, you will play a pivotal role in shaping the future of our consumer card portfolio. Reporting to the Head of Consumer Product Management, you will define the product roadmap for co-brand credit card initiatives, inspire a high-performing team, and monitor evolving market trends to drive innovative solutions that enhance customer loyalty and revenue growth. This position is based in our New York, NY headquarters, where you'll collaborate with elite teams across marketing, technology, and risk to deliver world-class financial products in a dynamic industry landscape. In this leadership role, you will oversee the end-to-end product lifecycle for co-brand partnerships, from ideation and partner negotiations to launch and ongoing optimization. You'll leverage deep insights into consumer behavior, payment ecosystems, and regulatory environments to create differentiated offerings that align with JPMorgan Chase's commitment to responsible banking. Key focus areas include expanding co-brand programs with retail and travel partners, integrating digital features like seamless rewards redemption, and ensuring robust data security in line with our high standards. Your strategic vision will directly impact our ability to acquire and retain high-value customers while navigating competitive pressures in the credit card market. We seek a visionary leader passionate about financial innovation and team excellence. You'll thrive in a collaborative culture that values diverse perspectives and empowers bold decision-making. At JPMorgan Chase, you'll have access to unparalleled resources, including advanced analytics platforms and global networks, to propel your career and contribute to our mission of enabling economic opportunity. Join us to lead transformative products that redefine consumer finance.

Key Responsibilities

• Define and execute the product roadmap for co-brand credit card offerings, aligning with JPMorgan Chase's strategic goals in consumer banking
• Lead and inspire a high-performing team of product managers, analysts, and stakeholders to deliver innovative card features and enhancements
• Monitor market trends, competitor activities, and customer feedback to identify opportunities for product innovations in the financial services space
• Collaborate with cross-functional teams including marketing, risk, compliance, and technology to launch and optimize co-brand products
• Develop and manage key performance metrics (KPIs) such as acquisition rates, customer retention, and profitability for co-brand portfolios
• Negotiate and maintain partnerships with co-brand partners, ensuring mutual value and compliance with JPMorgan Chase standards
• Drive customer-centric product decisions by leveraging data analytics and market research specific to credit card ecosystems
• Ensure all product initiatives adhere to regulatory standards and mitigate risks associated with consumer lending and data privacy
• Present product strategies and performance updates to senior leadership, influencing broader business decisions at JPMorgan Chase

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field; MBA or advanced degree preferred
• 10+ years of experience in product management, preferably in consumer financial products such as credit cards or co-brand partnerships
• Proven track record of leading cross-functional teams in the financial services industry, with experience at a major bank or fintech company
• Deep understanding of regulatory requirements in the U.S. financial sector, including FCRA, TILA, and payment network rules
• Strong analytical skills with experience using data to drive product decisions and measure success metrics
• Experience managing P&L for financial products, with a focus on revenue growth and risk mitigation

Preferred Qualifications

• Prior experience with co-brand credit card programs at a large financial institution
• Knowledge of emerging trends in digital payments, loyalty programs, and consumer fintech innovations
• Certification in product management (e.g., Pragmatic Institute or similar)
• Experience collaborating with external partners such as retailers or airlines for co-brand initiatives

Required Skills

• Product roadmap development and strategic planning
• Team leadership and motivation in fast-paced environments
• Market analysis and trend forecasting in financial services
• Data analytics and KPI tracking using tools like SQL, Tableau, or Excel
• Regulatory compliance knowledge in banking and credit products
• Cross-functional collaboration and stakeholder management
• Financial modeling and P&L management
• Customer insights and user experience design
• Negotiation skills for partner relationships
• Innovation mindset for fintech and payment solutions
• Risk assessment and mitigation strategies
• Presentation and communication skills for executive audiences
• Project management methodologies (e.g., Agile, Scrum)
• Digital product expertise in mobile and online banking
• Problem-solving and decision-making under uncertainty

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training programs
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at JPMorgan Chase offices
• Flexible work arrangements, including hybrid options in New York, NY

JP Morgan Chase is an equal opportunity employer.