Executive Director, Sales & Operations - Chase Media Solutions

Location: New York, NY, United States

Job Family: Client Sales

About the Role

As the Executive Director, Sales & Operations for Chase Media Solutions at JP Morgan Chase, you will play a pivotal role in shaping the future of our innovative media offerings. Chase Media Solutions leverages JP Morgan Chase's vast consumer data and payment network to deliver targeted advertising solutions that connect brands with engaged audiences. In this strategic leadership position, you will oversee the alignment of sales efforts with the firm's overarching business goals, driving revenue growth while ensuring operational excellence in a dynamic financial services landscape. Based in New York, NY, you will report to senior leadership and collaborate across divisions to capitalize on opportunities in digital advertising and fintech integration. Your primary focus will be leading a talented sales team to exceed targets by developing tailored strategies for clients in retail, e-commerce, and financial sectors. You will manage end-to-end sales operations, from pipeline development and forecasting to performance optimization, while fostering partnerships with advertising agencies and internal stakeholders. Emphasizing compliance with financial regulations, you will innovate media solutions that harness Chase's secure data ecosystem, ensuring ethical and effective campaigns that enhance client ROI and brand trust. This role demands a visionary leader passionate about the intersection of finance and media, with the ability to navigate complex market dynamics and inspire teams to deliver exceptional results. At JP Morgan Chase, you will contribute to a culture of innovation and integrity, supporting the firm's commitment to powering economic growth through cutting-edge solutions. Join us to lead transformative initiatives that redefine how businesses engage consumers in the digital age.

Key Responsibilities

• Lead and mentor a high-performing sales team to achieve revenue targets for Chase Media Solutions
• Develop and execute strategic sales plans that align with JP Morgan Chase's broader business objectives
• Oversee operations including pipeline management, forecasting, and performance analytics
• Collaborate with product, marketing, and compliance teams to innovate media solutions for financial clients
• Build and maintain relationships with key stakeholders in advertising agencies and financial institutions
• Monitor market trends in digital media and financial services to identify growth opportunities
• Ensure adherence to regulatory requirements in all sales and operational activities
• Drive cross-selling initiatives integrating Chase Media with other JP Morgan Chase offerings
• Analyze sales data to optimize strategies and report on KPIs to senior leadership

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field; MBA or advanced degree preferred
• 10+ years of progressive experience in sales leadership within financial services or advertising/media industries
• Proven track record of driving revenue growth and aligning sales strategies with organizational objectives
• Deep understanding of digital advertising, media solutions, and financial services client needs
• Experience managing cross-functional teams in a high-stakes, fast-paced environment
• Strong knowledge of regulatory compliance in financial services, including data privacy and advertising standards

Preferred Qualifications

• Experience in fintech or banking sector sales, particularly with payment processing or consumer data solutions
• Prior leadership role in a media or ad tech company, with expertise in programmatic advertising
• Familiarity with Chase's ecosystem, including consumer banking and payment networks
• Advanced proficiency in CRM systems like Salesforce tailored to financial services
• Certification in digital marketing or sales management (e.g., Google Analytics, HubSpot)

Required Skills

• Strategic planning and execution
• Sales leadership and team management
• Revenue forecasting and analytics
• Digital advertising and media buying knowledge
• Financial services industry expertise
• CRM proficiency (e.g., Salesforce)
• Data privacy and compliance (GDPR, CCPA)
• Stakeholder relationship building
• Cross-functional collaboration
• Market trend analysis
• Negotiation and deal closing
• Performance metrics and KPI tracking
• Innovation in ad tech solutions
• Risk management in sales operations
• Communication and presentation skills

Benefits

• Competitive base salary with performance-based bonuses and equity opportunities
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee wellness initiatives, including gym memberships and mental health support
• Flexible work arrangements and remote work options
• Access to JP Morgan Chase's global employee resource groups and volunteering opportunities

JP Morgan Chase is an equal opportunity employer.