Executive Director, Talent Performance & Progression Strategy

Location: New York, NY, United States

Job Family: Strategy

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, and our Human Resources team plays a pivotal role in empowering our 250,000+ employees to deliver exceptional value to clients worldwide. As an Executive Director, Talent Performance & Progression Strategy, you will lead the evolution of our performance and career ecosystem, ensuring that managers and employees have the tools, clarity, and support needed to excel in a dynamic banking environment. Based in our New York headquarters, you will shape strategies that align with our core businesses in investment banking, consumer banking, and asset management, fostering a culture of high performance and sustainable growth amid regulatory complexities and market volatility. In this strategic role, you will collaborate with C-suite leaders and HR partners to design comprehensive frameworks for setting expectations, delivering feedback, evaluating performance, and enabling career movement. Your work will directly impact employee engagement and retention in a competitive talent landscape, leveraging data analytics to measure outcomes and drive continuous improvement. You will champion initiatives that integrate technology, such as AI-driven performance tools, to enhance transparency and mobility across our global footprint, all while ensuring adherence to industry standards like those from the FDIC and OCC. This position offers the opportunity to influence JP Morgan Chase's talent agenda at the highest levels, contributing to our mission of being the most respected financial services firm. If you are a visionary HR leader passionate about unlocking human potential in finance, join us to build a future where performance and progression propel both individual careers and organizational success.

Key Responsibilities

• Develop and refine the talent performance and progression strategy across JP Morgan Chase, aligning with firm-wide goals in asset management, investment banking, and commercial banking
• Design clear performance expectations, feedback mechanisms, and career progression pathways to support employee growth and manager effectiveness
• Collaborate with HR leaders and business units to integrate performance data with talent acquisition and succession planning
• Analyze performance trends using HR analytics to identify gaps and recommend enhancements in a data-driven manner
• Lead initiatives to foster a culture of continuous feedback and development, ensuring compliance with financial industry regulations
• Partner with technology teams to implement digital tools for performance tracking and career mobility within the firm's ecosystem
• Advise senior executives on talent strategies that drive retention and progression in competitive financial markets
• Monitor and report on key performance indicators related to employee engagement and progression outcomes
• Facilitate training programs for managers on performance coaching and career development best practices

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; Master's degree or MBA preferred
• 10+ years of progressive experience in talent management, performance strategy, or HR consulting within the financial services industry
• Proven track record of designing and implementing performance management systems in large-scale organizations
• Deep understanding of regulatory environments in banking and financial services, including compliance with SEC and FINRA standards
• Experience leading cross-functional teams to drive HR initiatives in a global financial institution
• Strong analytical skills with proficiency in HR metrics and data-driven decision-making
• Ability to navigate complex stakeholder environments, including senior executives and regulatory bodies

Preferred Qualifications

• Advanced certification in HR (e.g., SPHR, SHRM-SCP) or organizational psychology
• Prior experience at a major financial institution like JP Morgan Chase or similar, focusing on talent progression frameworks
• Knowledge of AI and technology integration in performance management tools
• Experience in change management during mergers or digital transformations in finance

Required Skills

• Strategic thinking and planning
• HR analytics and data interpretation
• Performance management system design
• Stakeholder management and influence
• Change management expertise
• Knowledge of financial services regulations
• Leadership and team collaboration
• Communication and presentation skills
• Problem-solving and critical thinking
• Project management proficiency
• Talent development and coaching
• Digital HR tool integration (e.g., Workday, SuccessFactors)
• Cultural awareness in diverse, global teams
• Risk assessment in HR strategies
• Innovation in talent progression models

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at New York locations
• Relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.