Finance Operations Specialist, Commission Collections

Location: Metro Manila, National Capital Region, Philippines

Job Family: Finance Operations

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering innovation and excellence in every aspect of our operations. As a Finance Operations Specialist in Commission Collections, you will play a pivotal role in our Finance Operations team, focusing on driving the recovery of outstanding supplier invoices while upholding the highest standards of data integrity. Based in Metro Manila, National Capital Region, Philippines, this position offers the opportunity to contribute to our robust financial ecosystem, ensuring seamless cash flow management and compliance with industry regulations. You will work in a collaborative environment that values precision, efficiency, and strategic thinking, directly impacting the firm's operational success in the competitive financial services landscape. Your primary responsibilities will include spearheading collections initiatives for commission-related supplier invoices, collaborating with cross-functional teams to resolve payment issues, and leveraging advanced financial tools to monitor and report on account statuses. You will analyze aging reports, negotiate with suppliers, and implement process enhancements to minimize outstanding balances, all while adhering to JP Morgan Chase's stringent policies on financial accuracy and data security. This role demands a proactive approach to identifying trends in collections performance and recommending data-driven solutions that align with our global standards, contributing to the overall financial stability of our banking operations. In addition to driving tangible results in collections efficiency, you will support broader finance operations by participating in month-end reconciliations and providing insights that inform strategic decisions. JP Morgan Chase offers a supportive culture with opportunities for professional growth, where your expertise in financial reconciliation and stakeholder management will be instrumental. If you are passionate about finance operations and thrive in a dynamic, high-stakes environment, join us to advance your career while helping shape the future of financial services at one of the world's most respected institutions.

Key Responsibilities

• Drive collections efforts for outstanding supplier invoices, ensuring timely recovery of balances to support JP Morgan Chase's financial health
• Review and validate invoice data for accuracy, maintaining high standards of data integrity in line with regulatory requirements
• Collaborate with internal teams and external suppliers to resolve discrepancies and negotiate payment terms
• Monitor aging reports and prioritize high-risk accounts to minimize financial exposure
• Utilize financial systems to track collections progress and generate reports for senior management
• Ensure compliance with JP Morgan Chase's policies on financial transactions and data security
• Identify process improvements in commission collections to enhance efficiency and reduce operational costs
• Support month-end and quarter-end closing processes by reconciling commission-related accounts
• Provide guidance to junior team members on best practices in finance operations
• Analyze collection trends and recommend strategies to optimize cash flow in the financial services context

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 2-3 years of experience in finance operations, collections, or accounts receivable within the financial services industry
• Strong understanding of invoice processing, collections procedures, and financial reconciliation
• Proficiency in Microsoft Excel and financial software systems
• Excellent communication skills in English, both written and verbal
• Ability to work in a fast-paced, high-volume environment with attention to detail
• Knowledge of regulatory compliance in financial transactions, such as AML and data privacy standards

Preferred Qualifications

• Experience in commission-based collections or supplier invoice management in a banking environment
• Familiarity with JP Morgan Chase's internal financial systems or similar enterprise tools
• Certification in accounts receivable or financial operations (e.g., CPA or equivalent)
• Prior exposure to international finance operations involving multiple currencies
• Demonstrated success in reducing outstanding balances through proactive collections strategies

Required Skills

• Advanced proficiency in Microsoft Excel for data analysis and reporting
• Knowledge of financial software such as SAP or Oracle for invoice management
• Strong analytical skills to identify and resolve discrepancies in financial data
• Excellent negotiation and persuasion skills for collections interactions
• Attention to detail for maintaining data integrity in high-volume transactions
• Effective communication skills for stakeholder engagement across teams
• Problem-solving abilities to handle complex invoice disputes
• Time management skills to meet deadlines in a dynamic financial environment
• Understanding of financial regulations and compliance standards
• Team collaboration skills for cross-functional projects
• Adaptability to evolving processes in the banking sector
• Basic knowledge of SQL for querying financial databases
• Customer service orientation for supplier relations
• Risk assessment skills for prioritizing collections
• Proficiency in data visualization tools like Tableau for reporting

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions to support long-term financial security
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Metro Manila
• Global mobility and career advancement paths within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.