Finance Operations Specialist, Marketing Collections

Location: Metro Manila, National Capital Region, Philippines

Job Family: Finance Operations

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and excellence in every aspect of our operations. The Finance Operations Specialist, Marketing Collections role is pivotal in supporting our dynamic marketing division by driving the efficient recovery of funds from marketing events and advertising invoices. Based in Metro Manila, National Capital Region, Philippines, this position within our Finance Operations category ensures that supplier balances are accurately tracked and collected, contributing to the overall financial health of our organization. You will play a key role in maintaining seamless cash flow for high-impact marketing initiatives that power our brand's global presence. In this role, you will collaborate closely with cross-functional teams, including marketing, procurement, and finance, to oversee the end-to-end collections process. Responsibilities include verifying invoices, resolving discrepancies, and implementing strategies to minimize overdue accounts, all while adhering to JP Morgan Chase's rigorous standards for accuracy and compliance. Leveraging your expertise in financial operations, you will analyze aging reports, negotiate with vendors, and generate insightful reports to inform decision-making. This position offers the opportunity to work in a supportive environment that values precision and proactive problem-solving in the fast-paced financial services industry. We seek a detail-oriented professional passionate about finance and collections, with a solid foundation in accounting principles and a drive to optimize processes. Joining JP Morgan Chase means becoming part of a world-class team where your contributions directly impact our success in serving clients worldwide. This role not only provides exposure to sophisticated financial tools and global projects but also fosters professional growth through ongoing training and mentorship, positioning you for long-term career advancement within our esteemed institution.

Key Responsibilities

• Manage the collections process for marketing events and advertising invoices, ensuring timely recovery of supplier balances
• Review and verify invoices for accuracy, completeness, and compliance with contractual terms
• Conduct regular follow-ups with suppliers and internal stakeholders to resolve outstanding payments
• Reconcile accounts receivable ledgers and prepare monthly reports on collections performance
• Identify and mitigate risks associated with delayed payments or disputed invoices
• Collaborate with marketing teams to forecast and track event-related expenditures
• Utilize financial systems to monitor aging reports and prioritize collection efforts
• Ensure adherence to JP Morgan Chase's financial policies and regulatory requirements
• Support audits by providing documentation and insights into collections activities
• Contribute to process improvements in finance operations to enhance efficiency

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• At least 2-3 years of experience in accounts receivable, collections, or finance operations within the financial services industry
• Strong understanding of invoicing processes, payment reconciliation, and collections strategies
• Proficiency in financial software and tools such as SAP, Oracle, or similar ERP systems
• Excellent knowledge of Philippine financial regulations and compliance standards
• Ability to handle high-volume data entry and maintain accuracy in financial records
• Fluency in English, with strong written and verbal communication skills

Preferred Qualifications

• Experience in marketing finance or event budgeting within a large corporation
• Certification in Accounts Payable/Receivable (e.g., NACM or similar)
• Prior exposure to international collections and cross-border payments
• Familiarity with JP Morgan Chase's internal financial systems and processes
• Advanced Excel skills including pivot tables, VLOOKUP, and data analysis

Required Skills

• Accounts receivable management
• Invoice processing and verification
• Collections and payment negotiation
• Financial reconciliation
• Data analysis and reporting
• Proficiency in Microsoft Excel and ERP systems
• Knowledge of financial regulations
• Attention to detail
• Problem-solving abilities
• Strong organizational skills
• Effective communication
• Time management
• Team collaboration
• Analytical thinking
• Adaptability to fast-paced environments

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and holidays
• Professional development programs and tuition reimbursement
• Employee assistance program for wellness and mental health support
• Flexible work arrangements and hybrid options in Metro Manila
• Access to JP Morgan's global learning resources and career mobility opportunities

JP Morgan Chase is an equal opportunity employer.