Financial Institutions Group (FIG) Sales, Malaysia – Payments – Associate

Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Family: Relationship Sales

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in Asia-Pacific, and we're seeking a dynamic Payments FIG Sales Associate to join our team in Kuala Lumpur, Malaysia. In this role, you will be at the forefront of our Financial Institutions Group (FIG), focusing on payments solutions tailored to banks, insurers, and other institutions navigating the evolving Malaysian financial landscape. As part of our Relationship Sales category, you'll leverage JP Morgan's world-class treasury and payment platforms to help clients optimize liquidity, manage cross-border transactions, and comply with local regulations like those from Bank Negara Malaysia. This position offers the opportunity to contribute to high-impact deals in a market poised for growth in digital payments and Islamic finance, while building a rewarding career within one of the world's most respected institutions. Your primary focus will be on cultivating long-term partnerships with key financial institutions, identifying their payment needs, and delivering customized solutions such as real-time gross settlement systems, trade finance tools, and innovative fintech integrations. You'll collaborate closely with JP Morgan's global network of experts to ensure seamless execution, from initial pitch to ongoing support, all while driving revenue targets in a competitive environment. Success in this role requires a blend of sales acumen and deep industry knowledge, enabling you to anticipate client challenges like regulatory shifts or geopolitical risks affecting Southeast Asian markets. Joining JP Morgan Chase means access to unparalleled resources, including cutting-edge technology and a culture of innovation that empowers you to thrive. We value diversity and inclusion, offering robust professional development to help you advance in the fast-paced world of global finance. If you're passionate about payments and eager to make an impact in Malaysia's vibrant FIG sector, this is your chance to grow with a firm committed to excellence and client success.

Key Responsibilities

• Develop and maintain strong relationships with financial institutions in Malaysia, focusing on banks, insurance companies, and asset managers
• Identify and pursue new business opportunities in payments and treasury services within the Financial Institutions Group (FIG)
• Conduct needs assessments and present tailored JP Morgan Chase payment solutions to clients to drive revenue growth
• Collaborate with internal teams including product specialists, compliance, and risk management to deliver seamless client experiences
• Monitor market trends, regulatory changes, and competitor activities to advise clients on optimal payment strategies
• Achieve sales targets by negotiating contracts and closing deals for payment processing, liquidity management, and digital solutions
• Provide ongoing support to clients, ensuring high satisfaction and retention through proactive account management
• Participate in industry events, client meetings, and training sessions to enhance JP Morgan's presence in the Malaysian FIG market
• Prepare reports on sales pipeline, client feedback, and performance metrics for senior management
• Ensure all activities comply with JP Morgan's ethical standards, local regulations, and anti-money laundering policies

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• Minimum of 3-5 years of experience in sales, relationship management, or payments within the financial services industry
• Proven track record in selling financial products to financial institutions, particularly in the Asia-Pacific region
• Strong understanding of payment systems, treasury services, and regulatory environments in Malaysia and Southeast Asia
• Excellent communication and negotiation skills with the ability to build and maintain client relationships
• Fluency in English and proficiency in Bahasa Malaysia; additional languages such as Mandarin are advantageous
• Ability to travel as needed and work in a fast-paced, target-driven environment

Preferred Qualifications

• Advanced degree (MBA or equivalent) in Finance or related discipline
• Experience working with JP Morgan Chase or similar global investment banks
• Knowledge of Islamic finance and Sharia-compliant payment solutions relevant to Malaysian markets
• Prior exposure to cross-border payments and trade finance products
• Certifications such as CFA, FRM, or relevant sales accreditations in financial services

Required Skills

• Sales and business development expertise
• Relationship management and client servicing
• Knowledge of payment technologies and fintech innovations
• Analytical skills for market research and financial modeling
• Negotiation and deal-closing abilities
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Understanding of regulatory compliance in banking (e.g., BNM guidelines)
• Cross-cultural communication and adaptability
• Problem-solving and strategic thinking
• Time management in a high-pressure environment
• Team collaboration across global teams
• Digital payment solution expertise (e.g., SWIFT, SEPA equivalents)
• Risk assessment in financial transactions
• Presentation and pitching skills
• Data-driven decision making

Benefits

• Competitive base salary with performance-based bonuses and commissions
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and public holidays
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid options in Kuala Lumpur
• Global mobility support for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.