Full Time (40 Hours) Associate Banker, Gretna Branch, Gretna, NE

Location: Gretna, NE, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where our associates can thrive and deliver world-class financial services. As a Full Time Associate Banker at our Gretna Branch in Gretna, NE, you will play a pivotal role in embodying our dedication to hospitality and client care. In this 40-hour per week position, you will serve as the friendly face of the bank, assisting clients with everyday banking needs while identifying opportunities to deepen relationships through our diverse suite of products, including checking accounts, mortgages, and wealth management solutions. Your role will involve processing transactions efficiently, ensuring compliance with stringent regulatory standards, and contributing to the branch's success in a dynamic retail banking environment. The Associate Banker position demands a blend of technical expertise and interpersonal skills to handle high-volume client interactions in a fast-paced setting. You will greet clients with genuine warmth, resolve inquiries promptly, and educate them on secure digital banking options to enhance their financial well-being. By leveraging JPMorgan Chase's innovative tools and resources, you will help clients navigate complex financial decisions, from opening new accounts to preventing fraud. This role is ideal for motivated individuals passionate about finance and customer success, offering the chance to grow within one of the world's leading financial institutions. Joining the Gretna Branch means becoming part of a supportive team that values integrity, innovation, and community impact. As an Associate Banker, you will receive ongoing training to stay ahead in the evolving financial services landscape, with opportunities for advancement into senior roles. We prioritize work-life balance with a structured full-time schedule, while empowering you to make a meaningful difference in the lives of clients in the Gretna area. If you are ready to build lasting client relationships and drive business growth at JPMorgan Chase, this position offers a rewarding path in the heart of financial services.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Gretna Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and enrolling in digital banking services
• Identify client needs and refer opportunities for additional JPMorgan Chase products like credit cards or investment services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Educate clients on fraud prevention and secure banking practices
• Support branch operations by preparing reports and maintaining accurate records
• Contribute to a positive branch atmosphere by embodying JPMorgan Chase's core values of integrity and excellence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work full-time schedule of 40 hours per week, including weekends and holidays as needed
• Proficiency in using computer systems and basic office software
• Excellent communication skills with the ability to build rapport with diverse clients
• Compliance with all regulatory requirements and JPMorgan Chase policies

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Gretna community
• Knowledge of sales techniques and relationship-building in a client-facing role
• Experience with cash handling and transaction processing
• Familiarity with JPMorgan Chase's digital banking platforms

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing proficiency
• Sales and referral techniques
• Relationship building
• Communication (verbal and written)
• Problem-solving
• Attention to detail
• Time management
• Team collaboration
• Regulatory compliance knowledge
• Basic financial product knowledge
• Digital literacy (e.g., online banking tools)
• Adaptability to client needs
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym membership discounts and mental health support
• Family benefits such as parental leave and adoption assistance
• Access to JPMorgan Chase's global career development resources and training

JP Morgan Chase is an equal opportunity employer.