Full Time (40 Hours) Associate Banker, West Acres Fargo Branch, Fargo, ND

Location: Fargo, ND, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of our people to drive innovation in the financial services industry. As a Full Time (40 Hours) Associate Banker at our West Acres Fargo Branch in Fargo, ND, you will play a pivotal role in delivering our brand of hospitality and client-centric care. This position is ideal for individuals passionate about helping clients achieve their financial goals while contributing to the growth of one of the world's leading financial institutions. You will engage with a diverse clientele in the vibrant Fargo community, embodying our core values of integrity, excellence, and teamwork. In this role, your primary focus will be on providing top-tier service by processing transactions, offering product recommendations, and building lasting relationships. You will assist clients with everyday banking needs, from opening accounts to exploring investment opportunities tailored to their unique situations. Leveraging JPMorgan Chase's robust suite of digital tools, you will guide clients toward convenient online and mobile banking solutions, ensuring they feel empowered and supported. Compliance and accuracy are paramount, as you navigate regulatory requirements to safeguard both clients and the firm. Joining our team means becoming part of a supportive culture that invests in your professional development through training programs and career advancement paths. Whether you're resolving a client's concern or collaborating with colleagues to meet branch objectives, your contributions will directly impact our success in the competitive financial landscape of North Dakota. If you are enthusiastic about finance, client advocacy, and community involvement, this Associate Banker position offers a rewarding opportunity to grow with JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the West Acres Fargo Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Build and maintain strong client relationships to foster loyalty and drive branch growth
• Ensure compliance with all federal and state banking regulations, including anti-money laundering (AML) protocols
• Assist with branch operations, including cash handling, vault management, and end-of-day reconciliations
• Collaborate with branch team members to achieve sales goals and deliver seamless service
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle customer inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for reliability
• Participate in community outreach events to strengthen JPMorgan Chase's presence in Fargo, ND

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to obtain and maintain necessary regulatory licenses (e.g., Series 6 and 63 if applicable)
• Proficiency in basic computer skills and banking software
• Excellent communication and interpersonal skills
• Availability to work full-time, including weekends and holidays as needed

Preferred Qualifications

• Prior experience in a banking or financial institution
• Knowledge of JPMorgan Chase products and compliance standards
• Bilingual proficiency in English and another language spoken in the Fargo community
• Experience with sales or relationship-building in a client-facing role
• Familiarity with local market dynamics in North Dakota

Required Skills

• Customer service excellence
• Sales and relationship management
• Attention to detail
• Problem-solving abilities
• Communication (verbal and written)
• Time management and multitasking
• Knowledge of financial products
• Regulatory compliance awareness
• Team collaboration
• Basic mathematical proficiency
• Computer literacy (MS Office, banking systems)
• Adaptability to fast-paced environments
• Conflict resolution
• Ethical decision-making
• Digital tool proficiency (e.g., mobile banking apps)

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Career growth opportunities within JPMorgan Chase's global network
• Parental leave and family-friendly benefits

JP Morgan Chase is an equal opportunity employer.