Fund Servicing

Location: Mumbai, Maharashtra, India

Job Family: Fund Servicing

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. The Fund Servicing team in Mumbai plays a pivotal role in our Corporate & Investment Bank, delivering world-class operations that support the success of institutional clients and stakeholders in the dynamic world of asset management. As the Lead for Fund Servicing Operations, you will spearhead a high-performing team responsible for end-to-end fund administration, ensuring seamless execution of services like NAV calculations, trade settlements, and investor reporting. This role is integral to our commitment to operational resilience and excellence, particularly in the fast-growing Indian market, where we leverage cutting-edge technology to drive efficiency and compliance. In this leadership position, you will collaborate closely with global teams to navigate complex regulatory landscapes, including SEBI guidelines and international standards, while fostering a culture of innovation and continuous improvement. Your strategic oversight will be crucial in optimizing processes, mitigating risks, and enhancing client experiences for a diverse portfolio of mutual funds, hedge funds, and alternative investments. Reporting to senior management in the Fund Services organization, you will contribute to key initiatives that align with JP Morgan's broader goals of digital transformation and sustainable growth in emerging markets. We seek a dynamic leader passionate about the financial services industry, with a track record of driving team performance in a client-centric environment. Joining JP Morgan Chase offers unparalleled opportunities for professional growth, exposure to global best practices, and the chance to impact one of the world's most influential financial institutions. If you thrive in a collaborative, high-stakes setting and are ready to lead operations that power client success, this role in Mumbai's vibrant financial hub is your next career milestone.

Key Responsibilities

• Lead and mentor a team of operations professionals to ensure efficient delivery of fund servicing solutions, including trade processing, reconciliations, and reporting
• Drive operational excellence by implementing process improvements and leveraging technology to enhance client satisfaction and stakeholder value
• Oversee daily fund administration activities, such as NAV computation, investor reporting, and compliance monitoring for mutual funds and alternative assets
• Collaborate with cross-functional teams, including sales, product, and technology, to support new business initiatives and client onboarding
• Ensure adherence to regulatory requirements and internal controls, mitigating risks in fund operations
• Monitor key performance indicators (KPIs) and implement strategies to optimize costs and turnaround times
• Foster strong relationships with clients and stakeholders, providing insights on market trends and operational enhancements
• Identify and champion innovation opportunities, such as automation and data analytics, to elevate the Fund Services organization
• Conduct team training and development programs to build capabilities in a dynamic financial services landscape
• Report on operational metrics and contribute to strategic planning for the Mumbai-based Fund Services hub

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 5-7 years of experience in fund servicing, operations, or asset management within the financial services industry
• Proven leadership experience in managing operations teams in a high-volume, client-facing environment
• Strong knowledge of fund accounting, NAV calculations, and regulatory compliance in mutual funds or alternative investments
• Experience with financial systems such as Charles River, Aladdin, or similar platforms used in fund administration
• Ability to work in a fast-paced, global environment with cross-functional teams
• Fluency in English; additional languages such as Hindi are advantageous

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or relevant certifications like CFA or CPA
• Experience in leading digital transformation initiatives in fund operations at a major financial institution
• Prior exposure to JP Morgan Chase's Fund Services or similar bulge-bracket bank operations
• Demonstrated success in client relationship management for institutional investors
• Knowledge of Indian financial regulations (SEBI) and international standards (IFRS, GAAP)

Required Skills

• Fund accounting and reconciliation expertise
• Leadership and team management
• Client relationship building
• Regulatory compliance knowledge (SEBI, SEC)
• Process optimization and lean methodologies
• Data analysis and reporting tools (Excel, SQL)
• Project management skills
• Risk assessment and mitigation
• Communication and stakeholder engagement
• Problem-solving in high-pressure environments
• Knowledge of financial markets and instruments
• Agile methodologies for operations
• Technology adoption (automation, AI in finance)
• Cross-cultural collaboration
• Strategic planning and execution

Benefits

• Competitive base salary and performance-based annual bonuses aligned with JP Morgan's compensation philosophy
• Comprehensive health, dental, and vision insurance coverage for employees and eligible dependents
• Retirement savings plan with generous company matching contributions to support long-term financial security
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs featuring gym memberships, mental health support, and fitness challenges
• Global mobility options and career advancement paths within JP Morgan Chase's international network
• Stock purchase plan allowing participation in company equity with favorable terms

JP Morgan Chase is an equal opportunity employer.