Global Security - Vulnerable Adult Investigations - Vice President

Location: Tempe, AZ, United States

Job Family: Investigations

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in over 100 markets, providing innovative solutions to clients across corporate, investment, and consumer banking. Our Global Security team plays a critical role in safeguarding our clients, employees, and assets from emerging threats, including the financial exploitation of vulnerable adults. We are seeking a Vice President to join our Vulnerable Adult Investigations Team in Tempe, AZ, to drive impactful investigations that protect those most at risk in the financial ecosystem. In this role, you will spearhead complex investigations into financial abuse targeting vulnerable populations, such as elderly clients or those with cognitive impairments, within JP Morgan Chase's vast network of banking services. Your work will involve dissecting suspicious transactions, coordinating with internal compliance and legal teams, and partnering with external authorities to prevent and mitigate harm. By leveraging advanced tools and your expertise in financial crimes, you will contribute to a safer banking environment, ensuring our commitment to ethical practices and client trust remains uncompromised. The ideal candidate thrives in a dynamic, high-stakes setting, bringing deep investigative experience and a passion for advocacy. You will collaborate across global teams to stay ahead of sophisticated fraud schemes, while also helping to refine our policies on vulnerable adult protection. At JPMorgan Chase, we value integrity, innovation, and inclusion, offering you the chance to make a meaningful difference in the lives of our clients while advancing your career in one of the world's most respected financial institutions.

Key Responsibilities

• Lead comprehensive investigations into suspected financial exploitation of vulnerable adults, including seniors and individuals with disabilities
• Collaborate with law enforcement, regulatory bodies, and internal teams to gather evidence and build cases
• Analyze financial transactions and patterns to identify fraudulent activities within JP Morgan Chase's global operations
• Prepare detailed reports and recommendations for senior management and compliance teams
• Develop and implement training programs on recognizing and preventing vulnerable adult exploitation
• Monitor emerging threats and trends in financial crimes targeting vulnerable populations
• Ensure all investigations comply with JP Morgan Chase's policies and applicable laws
• Liaise with external partners, such as Adult Protective Services, to support victim recovery efforts
• Utilize advanced analytics tools to enhance investigation efficiency and accuracy
• Contribute to the continuous improvement of Global Security's protocols for vulnerable adult protection

Required Qualifications

• Bachelor's degree in Criminal Justice, Law Enforcement, Finance, or a related field
• Minimum of 7 years of experience in investigations, particularly involving vulnerable adults or financial exploitation
• Proven track record in conducting thorough investigations in a financial services environment
• Strong understanding of regulatory requirements such as FINRA, SEC, and elder financial abuse laws
• Experience with case management systems and digital forensic tools
• Ability to obtain necessary security clearances and background checks
• Excellent written and verbal communication skills for reporting and stakeholder interaction

Preferred Qualifications

• Advanced degree or certification in Fraud Investigation or Financial Crimes
• Prior experience working in a global financial institution like JP Morgan Chase
• Knowledge of blockchain and cryptocurrency-related vulnerabilities
• Familiarity with international regulatory frameworks for cross-border investigations
• Training in victim advocacy or sensitive interview techniques for vulnerable populations

Required Skills

• Investigative analysis and critical thinking
• Financial transaction review and fraud detection
• Regulatory compliance knowledge (FINRA, SEC)
• Digital forensics and data analytics
• Interviewing and interrogation techniques
• Report writing and documentation
• Stakeholder collaboration and communication
• Risk assessment and threat intelligence
• Case management software proficiency
• Ethical decision-making in sensitive situations
• Attention to detail and organizational skills
• Adaptability to evolving financial crime landscapes
• Empathy and cultural sensitivity for vulnerable populations
• Problem-solving under pressure
• Proficiency in Microsoft Office Suite and specialized investigation tools

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee assistance programs for mental health and financial wellness
• Flexible work arrangements and hybrid options in Tempe, AZ
• Access to on-site fitness centers and wellness initiatives

JP Morgan Chase is an equal opportunity employer.