Global Supplier Services - Relationship Manager - Vice President

Location: New York, NY, United States

Job Family: General Management & Ops

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a rich history of innovation and client focus. The Global Supplier Services team plays a pivotal role in enabling the firm's operations by forging strategic partnerships that drive efficiency, innovation, and value. As a Relationship Manager - Vice President in this dynamic environment, you will be at the forefront of maximizing commercial opportunities with suppliers worldwide, ensuring alignment with our franchise goals in a fast-paced, high-stakes setting. Based in our New York office, this role offers the chance to contribute to a team that supports one of the world's most influential financial institutions. In this position, you will cultivate and nurture relationships with key suppliers, leveraging your expertise to negotiate favorable terms, mitigate risks, and uncover new avenues for cost savings and operational enhancements. You will work closely with cross-functional teams across JP Morgan Chase's global network, analyzing supplier performance data to inform strategic decisions and ensure compliance with industry regulations and internal policies. Your efforts will directly impact the firm's ability to deliver seamless services to clients while promoting sustainable and diverse procurement practices that reflect our commitment to responsible business. The ideal candidate thrives in a collaborative yet results-oriented culture, bringing deep insights into the financial services supply chain and a passion for driving commercial value. This Vice President-level role demands strong leadership, analytical prowess, and the ability to navigate complex international dynamics. Join JP Morgan Chase to advance your career in a supportive environment that values innovation, integrity, and professional growth, while contributing to the success of our global operations.

Key Responsibilities

• Develop and maintain strategic relationships with key global suppliers to maximize commercial value and support JP Morgan Chase's franchise outcomes
• Identify opportunities for cost optimization, innovation, and risk mitigation in supplier contracts and performance
• Collaborate with internal stakeholders across Operations, Finance, and Legal to align supplier strategies with business objectives
• Monitor supplier performance metrics, conduct regular reviews, and implement improvement plans as necessary
• Negotiate contracts and terms to ensure compliance with regulatory standards and JP Morgan's risk management policies
• Drive initiatives for supplier diversity and inclusion, supporting the firm's commitment to equitable business practices
• Analyze market trends and supplier landscapes to recommend enhancements to the Global Supplier Services framework
• Facilitate cross-border supplier engagements, ensuring seamless integration with JP Morgan's global operations
• Report on key performance indicators (KPIs) and value creation metrics to senior leadership
• Mentor junior team members and contribute to the development of procurement best practices within the organization

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field; MBA or advanced degree preferred
• Minimum of 8-10 years of experience in supplier management, procurement, or relationship management within the financial services industry
• Proven track record in maximizing commercial value through strategic supplier partnerships
• Strong understanding of global supply chain dynamics and regulatory compliance in banking
• Experience working with large-scale financial institutions and managing high-value vendor relationships
• Excellent analytical skills with proficiency in financial modeling and risk assessment
• Ability to travel internationally as needed for supplier engagements

Preferred Qualifications

• Experience at a major financial institution like JP Morgan Chase or similar
• Knowledge of sustainable procurement practices and ESG (Environmental, Social, and Governance) criteria
• Certification in supply chain management (e.g., CSCP or CPSM)
• Fluency in additional languages such as Mandarin or Spanish for global supplier interactions
• Prior leadership role in cross-functional teams within operations or procurement

Required Skills

• Strategic relationship management
• Financial analysis and modeling
• Contract negotiation and vendor management
• Risk assessment and compliance knowledge
• Supply chain optimization
• Stakeholder collaboration and communication
• Data analytics and reporting (e.g., Excel, Tableau)
• Project management methodologies (e.g., Agile, PMP)
• Regulatory awareness in financial services
• Cross-cultural communication
• Problem-solving and decision-making
• Leadership and team influence
• Sustainable procurement expertise
• Market trend analysis
• CRM software proficiency (e.g., Salesforce)

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase offices
• Global mobility opportunities and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.