Global Technology COO - Strategy, Executive Director

Location: New York, NY, United States

Job Family: Strategy

About the Role

At JPMorgan Chase, we are at the forefront of transforming the financial services landscape through cutting-edge technology and innovative strategies. As the Global Technology COO - Strategy, Executive Director, you will play a pivotal role in shaping the future of our global technology organization. Based in New York, NY, this position reports to senior technology leadership and involves partnering with C-suite executives across the firm to promote technology transformation initiatives that drive operational excellence, enhance client experiences, and support sustainable growth in a dynamic regulatory environment. You will lead efforts to align technology strategies with JPMorgan Chase's core businesses, including investment banking, consumer banking, and asset management, ensuring that our global footprint remains competitive and resilient. Your key responsibilities will include developing and implementing strategic roadmaps for technology adoption, overseeing the execution of high-impact projects such as cloud migration and AI integration, and fostering collaboration among diverse teams spanning multiple regions. You will analyze market trends, regulatory changes, and internal performance data to recommend initiatives that optimize costs, mitigate risks, and capitalize on opportunities in the financial services sector. By championing agile practices and innovation, you will help position JPMorgan Chase as a leader in fintech, while managing budgets, resources, and stakeholder expectations to deliver measurable business value. This role demands a strategic thinker with deep expertise in technology operations within large-scale financial institutions. Success in this position will be measured by your ability to create lasting impact through transformative leadership, ultimately contributing to JPMorgan Chase's mission of enabling the world's most important financial institutions to achieve their strategic goals. If you thrive in a collaborative, high-energy environment and are passionate about leveraging technology to redefine banking, join us in driving the next wave of global innovation.

Key Responsibilities

• Develop and execute global technology strategies aligned with JPMorgan Chase's business objectives to drive innovation and efficiency
• Partner with senior leaders across Technology, Operations, and Business units to advance strategic initiatives and ensure seamless execution
• Oversee the promotion of technology transformation programs, including digital adoption and process optimization in financial services
• Lead cross-functional teams to identify opportunities for cost savings, risk mitigation, and revenue growth through technology
• Monitor and report on key performance metrics for technology initiatives, providing insights to executive leadership
• Collaborate with regulatory and compliance teams to ensure technology strategies adhere to industry standards and JPMorgan policies
• Foster a culture of innovation by championing agile methodologies and emerging tech integrations in global operations
• Manage stakeholder communications, including presentations to the firm's leadership on strategy progress and impacts
• Drive talent development and succession planning within the global technology organization

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or equivalent) strongly preferred
• 10+ years of experience in technology strategy, operations, or management within the financial services industry
• Proven track record of leading global technology transformation initiatives in a large-scale financial institution
• Strong understanding of regulatory environments and compliance requirements in banking and financial services
• Experience partnering with C-suite executives to drive strategic business outcomes
• Demonstrated ability to manage cross-functional teams in a high-stakes, fast-paced environment

Preferred Qualifications

• Prior experience at a major global bank such as JPMorgan Chase or similar
• Knowledge of emerging technologies like AI, cloud computing, and cybersecurity in fintech
• MBA from a top-tier institution with a focus on finance or technology management
• International experience managing technology operations across multiple regions

Required Skills

• Strategic planning and execution
• Leadership and team management
• Financial acumen and budgeting
• Stakeholder engagement and communication
• Project management methodologies (e.g., Agile, Waterfall)
• Knowledge of financial regulations (e.g., Dodd-Frank, GDPR)
• Data analytics and reporting tools
• Risk assessment and mitigation
• Innovation and change management
• Cross-cultural collaboration
• Technology trends in fintech (AI, blockchain, cloud)
• Executive presentation skills
• Problem-solving and decision-making
• Vendor and contract management

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Wellness programs with gym memberships and mental health support
• Employee stock purchase plan and financial planning services
• Flexible work arrangements and global mobility support

JP Morgan Chase is an equal opportunity employer.