Global Technology Transformation Program Execution, Senior Associate

Location: Wilmington, DE, United States

Job Family: Technical Program Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, leveraging cutting-edge technology to deliver unparalleled value to our clients worldwide. As a Senior Associate in Program Execution within the Global Technology COO Transformation team, you will play a pivotal role in driving the successful delivery of strategic initiatives that transform our technology operations. Based in Wilmington, DE, this position offers the opportunity to contribute to high-impact programs that enhance efficiency, compliance, and scalability across our global banking and investment platforms. You will work in a collaborative environment, partnering with technology leaders, business units, and external vendors to execute complex transformations that align with our commitment to operational excellence in the financial industry. Your primary focus will be on overseeing the end-to-end execution of GT transformation programs, ensuring alignment with enterprise goals such as digital modernization and risk management. This includes defining program roadmaps, managing timelines and resources, and mitigating risks in a highly regulated environment. You will facilitate agile practices to accelerate delivery, while maintaining rigorous reporting to senior executives on progress and outcomes. In this role, you will navigate the intricacies of financial services technology, from integrating AI-driven solutions to optimizing cloud infrastructures, all while upholding JP Morgan Chase's standards for security and governance. We seek a proactive leader with a passion for technology and finance, capable of thriving in a fast-paced, matrixed organization. This position not only demands strong execution skills but also the ability to foster innovation and continuous improvement. Joining JP Morgan Chase means becoming part of a legacy of excellence, where your contributions directly impact millions of clients and shape the future of global finance. If you are ready to lead transformative programs that drive business success, we invite you to bring your expertise to our team.

Key Responsibilities

• Drive the execution and delivery of strategic Global Technology (GT) transformation initiatives under the COO Transformation team
• Collaborate with cross-functional stakeholders to define program scopes, timelines, and success metrics aligned with JP Morgan Chase's business objectives
• Monitor program progress, identify risks, and implement mitigation strategies to ensure on-time and on-budget delivery
• Facilitate agile ceremonies, including sprint planning and retrospectives, to optimize technology delivery processes
• Coordinate with global teams to manage dependencies, resource allocation, and change impacts across GT initiatives
• Develop and maintain program dashboards and reports for senior leadership, highlighting key milestones and outcomes
• Support the integration of emerging technologies into transformation programs to enhance operational efficiency in financial services
• Ensure compliance with regulatory requirements and internal governance standards throughout program lifecycles
• Mentor junior team members and promote best practices in program execution within the financial technology landscape
• Contribute to continuous improvement by evaluating program outcomes and recommending enhancements to GT strategies

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• Minimum of 5 years of experience in program management or execution within technology or financial services environments
• Proven track record in delivering complex technology transformation initiatives in a large-scale organization
• Strong understanding of agile methodologies and project management frameworks such as PMP or SAFe
• Experience with risk management, stakeholder engagement, and change management in regulated industries like banking
• Ability to work collaboratively in a fast-paced, matrixed organization with global teams
• Proficiency in Microsoft Office Suite and project management tools

Preferred Qualifications

• Advanced degree (MBA or Master's in IT) with a focus on technology or finance
• Prior experience at a major financial institution, preferably in technology transformation or COO functions
• Certification in Agile (e.g., Scrum Master) or Lean Six Sigma
• Knowledge of financial regulations such as GDPR, SOX, or Basel III
• Experience leading cross-functional teams in global technology programs

Required Skills

• Program management and execution expertise
• Agile and Scrum methodologies
• Stakeholder management and communication
• Risk assessment and mitigation
• Project scheduling and budgeting
• Change management principles
• Data analysis and reporting
• Cross-functional team leadership
• Knowledge of financial services regulations
• Proficiency in Jira, Confluence, or similar tools
• Strategic thinking and problem-solving
• Attention to detail and organizational skills
• Adaptability in dynamic environments
• Technical aptitude in IT infrastructure
• Interpersonal and negotiation skills

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through internal training and tuition reimbursement
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at JP Morgan Chase locations
• Flexible work arrangements including hybrid options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.