Head of Supplier Controls Intelligence, Managing Director - Global Supplier Services

Location: New York, NY, United States

Job Family: Operating Risk & Control Mgt

About the Role

As the Head of Supplier Controls Intelligence, Managing Director in Global Supplier Services at JP Morgan Chase, you will spearhead a critical function within the Corporate Third-Party Oversight organization. This role is pivotal in safeguarding the firm's extensive network of global suppliers against operational, financial, and cyber risks. Reporting to senior leadership in Operating Risk & Control Management, you will drive intelligence-led strategies to enhance controls, ensuring JP Morgan Chase maintains its position as a leader in compliant and resilient financial services. Based in New York, NY, this position demands a strategic visionary with deep industry expertise to navigate complex regulatory environments and foster innovation in supplier risk management. Your primary focus will be on building and leading a high-performing team that leverages advanced analytics, AI-driven tools, and regulatory intelligence to monitor supplier performance and preempt risks. You will collaborate closely with cross-functional partners across technology, compliance, and business lines to integrate robust controls into every stage of the supplier lifecycle—from due diligence to ongoing oversight. At JP Morgan Chase, where third-party engagements underpin trillions in assets under management, your leadership will directly contribute to the firm's unwavering commitment to risk mitigation and operational excellence in a dynamic global marketplace. This role offers unparalleled opportunities to influence enterprise-wide initiatives and shape the future of supplier intelligence in banking. You will engage with regulators, innovate on emerging threats like supply chain disruptions, and mentor the next generation of risk professionals. Joining JP Morgan Chase means becoming part of a prestigious institution renowned for its ethical standards, cutting-edge technology, and inclusive culture, where your expertise will drive meaningful impact in the financial services industry.

Key Responsibilities

• Lead the development and implementation of supplier controls intelligence strategies within JP Morgan Chase's Global Supplier Services, ensuring alignment with enterprise risk management frameworks
• Oversee a team of risk professionals to monitor, assess, and mitigate risks associated with third-party suppliers, focusing on operational, financial, and reputational exposures
• Collaborate with senior executives across Corporate Third-Party Oversight to integrate intelligence-driven controls into global supplier management processes
• Drive the use of advanced analytics and data intelligence tools to identify emerging risks in supplier ecosystems, enhancing proactive oversight
• Ensure compliance with regulatory requirements and internal policies by conducting regular controls testing and gap analyses for supplier engagements
• Foster partnerships with technology, legal, and compliance teams to strengthen supplier due diligence and ongoing monitoring protocols
• Report on key risk indicators and control effectiveness to executive leadership and regulatory bodies, providing actionable insights for decision-making
• Innovate and refine intelligence capabilities, including AI-driven threat detection, to support JP Morgan Chase's commitment to resilient supplier operations
• Mentor and develop talent within the team, promoting a culture of risk awareness and continuous improvement in third-party oversight

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field; advanced degree (MBA or JD) strongly preferred
• Minimum of 15 years of progressive experience in risk management, third-party oversight, or supplier controls within the financial services industry
• Proven track record of leading high-impact teams in operational risk and control environments at a senior level
• Deep expertise in regulatory compliance frameworks such as OCC, FDIC, and Basel III requirements for third-party risk management
• Extensive knowledge of supplier intelligence, data analytics, and controls testing in a global banking context
• Demonstrated ability to manage complex, cross-functional projects involving global suppliers and stakeholders
• Strong understanding of cybersecurity risks and controls in supplier relationships within financial institutions

Preferred Qualifications

• Experience in a Managing Director or equivalent executive role at a major financial institution like JP Morgan Chase
• Certification in risk management (e.g., CRISC, CISA) or third-party risk (e.g., CTPE)
• Prior involvement in developing supplier controls strategies for multinational corporations in the banking sector
• Familiarity with AI and machine learning applications in risk intelligence and supplier monitoring
• Background in leading responses to regulatory audits or examinations related to third-party engagements

Required Skills

• Expertise in third-party risk management and supplier controls
• Advanced data analytics and intelligence gathering techniques
• Regulatory compliance knowledge in financial services
• Leadership and team management in high-stakes environments
• Strategic planning and execution for global operations
• Proficiency in risk assessment methodologies (e.g., RCSA, KRIs)
• Strong communication and stakeholder engagement skills
• Analytical problem-solving with a focus on operational risks
• Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001)
• Project management in cross-functional, international settings
• Innovation in applying AI/ML to risk intelligence
• Financial acumen and understanding of banking operations
• Adaptability to evolving regulatory landscapes
• Mentoring and talent development capabilities
• Ethical decision-making under pressure

Benefits

• Competitive base salary and performance-based annual bonus, reflective of Managing Director level at JP Morgan Chase
• Comprehensive health, dental, and vision insurance plans with employer contributions
• Generous 401(k) retirement savings plan with company matching up to 6% of eligible compensation
• Paid time off including vacation, sick days, and parental leave, plus firm-wide holidays
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Wellness programs including gym memberships, mental health support, and employee assistance services
• Flexible work arrangements, including hybrid options for New York-based roles
• Access to exclusive employee perks such as discounted financial services and cultural event tickets

JP Morgan Chase is an equal opportunity employer.