Healthcare Payments Sales Support Associate

Location: Chicago, IL, United States

Job Family: Sales Support

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a strong commitment to innovation in payments solutions, particularly for the healthcare sector. As a Healthcare Payments Sales Support Associate in our Chicago office, you will play a vital role in supporting our Payments Sales Managers and Payments Client Managers. This position involves providing essential administrative and analytical support to drive sales growth among healthcare providers, insurers, and related organizations. You will contribute to building lasting client relationships by ensuring smooth operations in the sales process, from lead generation to deal closure, all while adhering to our high standards of integrity and compliance. Your day-to-day responsibilities will include researching healthcare market trends, preparing customized proposals for payment solutions like electronic funds transfer and treasury management services, and coordinating with internal teams to deliver tailored offerings. You will maintain detailed records in our CRM systems, analyze client data to inform sales strategies, and assist in compliance checks to meet regulatory requirements such as HIPAA and anti-money laundering standards. This role offers exposure to JPMorgan Chase's cutting-edge technology platforms, allowing you to support efficient, secure payment processing that helps healthcare clients optimize cash flow and reduce operational costs. We value diverse perspectives and foster an inclusive environment where your contributions can make a real impact. Joining our team means access to world-class training, career advancement opportunities, and the chance to work with top-tier professionals in a dynamic Chicago location. If you are passionate about the intersection of finance and healthcare, this position at JPMorgan Chase will enable you to grow while helping our clients navigate complex payment landscapes.

Key Responsibilities

• Assist Payments Sales Managers in preparing client proposals and presentations for healthcare clients
• Support Payments Client Managers by coordinating meetings, scheduling, and follow-up communications
• Conduct research on prospective healthcare clients to identify payment needs and opportunities
• Maintain accurate records of sales activities, client interactions, and pipeline updates in CRM systems
• Collaborate with cross-functional teams to ensure seamless delivery of payment solutions
• Analyze client data to generate reports on payment trends and performance metrics
• Handle administrative tasks such as contract preparation and compliance documentation
• Contribute to sales strategy development by providing market insights specific to healthcare
• Ensure all sales support activities comply with JPMorgan Chase's risk and regulatory standards

Required Qualifications

• Bachelor's degree in Business, Finance, Healthcare Administration, or a related field
• 1-3 years of experience in sales support, client management, or financial services
• Strong understanding of healthcare payment systems and regulatory requirements such as HIPAA
• Proficiency in Microsoft Office Suite, including Excel for data analysis and reporting
• Excellent communication skills with the ability to interact with clients and internal teams
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in the financial services industry, particularly payments or treasury services
• Knowledge of JPMorgan Chase's product offerings in healthcare payments
• Familiarity with CRM tools like Salesforce
• Previous exposure to sales processes in a B2B environment

Required Skills

• Proficiency in financial analysis and reporting
• Strong organizational and time management abilities
• Excellent verbal and written communication
• Knowledge of healthcare payment regulations
• Experience with CRM software like Salesforce
• Data analysis using Excel and BI tools
• Client relationship management
• Problem-solving and critical thinking
• Attention to detail in documentation
• Team collaboration and interpersonal skills
• Adaptability to changing priorities
• Basic understanding of treasury and payments products
• Research and market analysis capabilities
• Compliance awareness in financial services

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements and hybrid options in Chicago
• Parental leave and family benefits

JP Morgan Chase is an equal opportunity employer.