Hiring Event - Part Time (20 Hours) Associate Banker Linglestown Road Branch (New Build)

Location: Harrisburg, PA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our exciting new Linglestown Road Branch in Harrisburg, PA. This hiring event offers a unique opportunity to be part of the team launching our state-of-the-art facility, where you'll play a key role in delivering the renowned Chase hospitality to clients in the local community. As an Associate Banker working 20 hours per week, you'll focus on creating positive, memorable experiences by handling everyday banking needs with professionalism and warmth. Our commitment to innovation and client-centric service means you'll have access to cutting-edge tools and training to excel in this dynamic role within the financial services industry. In this position, you'll process a variety of transactions, from deposits and withdrawals to account inquiries, while ensuring every interaction upholds JPMorgan Chase's high standards of accuracy and security. You'll actively listen to clients' needs, educate them on digital solutions like the Chase Mobile app, and collaborate with colleagues to uncover opportunities for enhanced financial products tailored to their goals. The new build branch environment emphasizes efficiency and community engagement, so expect to participate in opening events that strengthen our ties to Harrisburg residents. Compliance and ethical practices are paramount, and you'll receive ongoing support to navigate regulatory requirements seamlessly. At JPMorgan Chase, we invest in your growth with robust professional development programs, competitive benefits, and a culture that values diversity and inclusion. This part-time role is ideal for motivated individuals passionate about finance and customer care, offering flexibility while contributing to one of the world's most admired financial institutions. If you're ready to embark on a rewarding career path with endless possibilities, apply now to be part of our Linglestown Road team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Linglestown Road branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services to bankers
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to support the grand opening events and community engagement initiatives in Harrisburg
• Handle cash responsibly, balancing teller drawers and resolving discrepancies promptly
• Educate clients on digital banking tools to promote self-service options and improve satisfaction
• Support branch operations during peak hours, ensuring a seamless experience in our state-of-the-art new build facility
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry best practices

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 20 hours per week, including flexible scheduling for branch hours
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid authorization to work in the United States

Preferred Qualifications

• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve Harrisburg's diverse community
• Knowledge of JPMorgan Chase products and services
• Experience in a new branch opening or high-volume customer environment
• Associate's degree in business, finance, or related field

Required Skills

• Customer service excellence
• Attention to detail in transaction processing
• Effective verbal and written communication
• Problem-solving in client-facing scenarios
• Time management for multitasking in a fast-paced branch
• Basic financial literacy and product knowledge
• Team collaboration and adaptability
• Proficiency in Microsoft Office and banking software like TellerNet
• Sales acumen for identifying cross-sell opportunities
• Compliance awareness in regulated environments
• Empathy and active listening for client needs
• Digital tool proficiency for online banking support
• Cash handling accuracy
• Interpersonal skills for building client relationships
• Resilience in handling high-volume customer interactions

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time associates
• Tuition reimbursement for career advancement in finance and banking
• Employee stock purchase plan for investment in JPMorgan Chase
• Wellness programs including gym discounts and mental health support
• Professional development opportunities through Chase University training
• Flexible scheduling to support work-life balance in a part-time role

JP Morgan Chase is an equal opportunity employer.