Hiring Event - Part Time Associate Banker Golden Gate (30 Hours)

Location: San Francisco, CA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our Golden Gate branch in San Francisco, CA. In this 30-hour per week role, you will play a vital part in delivering our commitment to world-class hospitality and client care. As the face of the bank, you will assist clients with everyday banking needs, process transactions efficiently, and build lasting relationships that embody our client-first philosophy. This position is ideal for motivated individuals passionate about finance and customer service, offering a dynamic environment in one of the most vibrant cities in the world. Your day-to-day responsibilities will include greeting clients with a warm welcome, handling teller transactions such as deposits, withdrawals, and payments with precision, and providing guidance on JPMorgan Chase's suite of personal banking products, including checking and savings accounts, credit cards, and mortgages. You will ensure all interactions comply with federal regulations and internal standards, while actively identifying opportunities to recommend solutions that meet clients' financial goals. In the diverse Golden Gate community, your role will also involve participating in local events to strengthen our branch's presence and support client acquisition efforts. At JPMorgan Chase, we invest in your growth with comprehensive training, competitive benefits, and clear paths for advancement within our expansive organization. This part-time opportunity allows flexibility while immersing you in the fast-paced world of financial services. If you thrive in a collaborative team setting and are eager to contribute to a firm that serves millions of clients globally, apply today to become part of our Golden Gate team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic financial inquiries
• Promote JPMorgan Chase banking products such as checking accounts, credit cards, and loans to meet client needs
• Maintain compliance with all regulatory requirements and internal policies
• Handle cash and negotiable instruments securely while balancing daily transactions
• Collaborate with branch team to support client retention and acquisition efforts
• Resolve client issues promptly and escalate complex matters to senior staff
• Participate in branch events and community outreach in the Golden Gate area of San Francisco
• Ensure the branch environment is clean, organized, and welcoming

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or Mandarin, given the diverse San Francisco community
• Familiarity with JPMorgan Chase products and services
• Experience in sales or relationship-building roles

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing proficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Computer literacy in banking systems
• Verbal and written communication
• Problem-solving and conflict resolution
• Team collaboration
• Time management and multitasking
• Attention to detail
• Sales and upselling techniques
• Cultural sensitivity for diverse clients
• Adaptability to flexible scheduling
• Ethical decision-making in financial contexts

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase financial products and services
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.