Hiring Event - Part Time Associate Banker Peoria, IL (30 Hours)

Location: Peoria, IL, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker in our Peoria, IL branch. In this 30-hour per week role, you will play a vital part in delivering our brand's commitment to hospitality and client care. As the face of the bank, you will assist clients with everyday banking needs, process transactions efficiently, and foster lasting relationships that drive client loyalty. This position is ideal for motivated individuals passionate about finance and customer service, offering a dynamic environment within one of the world's most respected financial institutions. Our Peoria team supports the local community by providing personalized banking solutions tailored to individual and business needs. Your day-to-day responsibilities will include greeting clients with a welcoming approach, handling deposits, withdrawals, and other teller transactions while ensuring the highest standards of accuracy and security. You will also educate clients on JPMorgan Chase's innovative digital tools, such as mobile banking apps and online platforms, to enhance their financial management. By identifying client opportunities, you will refer them to specialized services like wealth management or lending products, contributing to the branch's growth. Compliance is key; you will adhere to all regulatory requirements and internal policies to protect both clients and the firm. At JPMorgan Chase, we invest in your professional growth through training programs and career development paths, with potential advancement to full-time roles or specialized positions. This part-time opportunity allows flexibility while immersing you in the financial services industry. If you thrive in a client-focused setting and are eager to make a difference in Peoria, IL, apply for this Hiring Event position today and become part of a team dedicated to powering the progress of individuals and communities worldwide.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic financial inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase products like credit cards or investment services
• Maintain compliance with all federal and state banking regulations and internal policies
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Collaborate with branch team to support branch goals and client satisfaction metrics
• Educate clients on digital banking tools and self-service options
• Resolve client issues promptly and escalate complex matters to senior staff
• Participate in branch events and community outreach in Peoria, IL to build local relationships

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including evenings and weekends
• Valid driver's license and reliable transportation for Peoria, IL location
• Proficiency in basic computer operations and Microsoft Office applications
• Compliance with all banking regulations and security protocols

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Sales experience in upselling financial products
• Knowledge of JPMorgan Chase products and services

Required Skills

• Customer service excellence
• Cash handling accuracy
• Attention to detail
• Communication skills (verbal and written)
• Problem-solving abilities
• Time management and multitasking
• Team collaboration
• Basic financial literacy
• Computer proficiency (e.g., banking software, MS Office)
• Sales and referral techniques
• Regulatory compliance knowledge
• Adaptability to fast-paced environments
• Empathy and relationship building
• Data entry and record-keeping
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for financial and personal support
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.