Hiring Event - Part Time Associate Banker San Fernando Valley South (30 Hours)

Location: Encino, CA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker in our Encino, CA branch located in the San Fernando Valley South area. In this 30-hour per week role, you will play a vital part in delivering our commitment to hospitality and client care, helping clients achieve their financial goals through personalized service. As an Associate Banker, you will handle everyday banking transactions while building meaningful relationships, embodying the firm's values of integrity, innovation, and excellence in the competitive financial services industry. This position is ideal for motivated individuals passionate about finance and customer interaction, offering a dynamic entry point into a career at one of the world's most respected banks. Your day-to-day responsibilities will include processing a variety of teller transactions with precision, assisting clients with account management, and identifying opportunities to introduce them to JPMorgan Chase's suite of products, such as checking accounts, credit cards, and investment options. You will ensure every client interaction is welcoming and efficient, contributing to the branch's success in meeting service and sales targets. In the vibrant Encino community, you will also support local hiring events and outreach initiatives, fostering trust and loyalty among diverse clientele in this bustling Southern California region. At JPMorgan Chase, we invest in your growth with robust training programs, career advancement paths, and a supportive culture that values work-life balance. This part-time role provides flexibility while opening doors to full-time opportunities within our expansive network. If you thrive in a client-focused environment and are eager to contribute to a firm that powers the progress of individuals and businesses worldwide, apply today to be part of our team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client care standards
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic banking inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase financial products and services
• Maintain a clean and organized branch environment while adhering to security protocols
• Resolve client issues promptly and escalate complex matters to senior bankers
• Support branch events and community outreach in the Encino area
• Ensure compliance with all federal and state banking regulations
• Collaborate with team members to meet branch sales and service goals
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry trends

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as needed
• Strong cash handling and basic math skills
• Compliance with all banking regulations and JPMorgan Chase policies
• Valid work authorization in the United States
• Pass background check and drug screening

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the San Fernando Valley South location
• Familiarity with JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Cash handling proficiency
• Basic financial product knowledge
• Attention to detail
• Communication skills (verbal and written)
• Problem-solving abilities
• Time management and multitasking
• Team collaboration
• Sales and referral techniques
• Compliance and regulatory awareness
• Computer literacy (banking software and Microsoft Office)
• Interpersonal relationship building
• Adaptability to fast-paced environments
• Conflict resolution
• Bilingual communication (preferred for local clientele)

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to JPMorgan Chase's global career development resources
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on banking products and services through JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.