Hiring Event - Part Time Associate Banker Southeast PA, Downingtown, PA (20 Hour)

Location: Downingtown, PA, United States

Job Family: Associate Bankers

About the Role

Join JP Morgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our Downingtown, PA branch in Southeast Pennsylvania. In this 20-hour per week role, you will play a vital part in delivering our renowned commitment to hospitality and client care. As the face of the bank, you will engage with a diverse community of clients, helping them navigate everyday banking needs while introducing them to innovative financial solutions that support their goals. This position is ideal for motivated individuals passionate about finance and customer service, offering a dynamic environment within one of the world's most respected institutions. Your day-to-day responsibilities will include processing transactions with precision, assisting clients in opening accounts, and providing personalized advice on products like Chase checking and savings accounts, credit cards, and digital banking tools. You will embody JP Morgan Chase's client-first philosophy by listening attentively, resolving issues efficiently, and referring complex needs to specialized teams for mortgages, investments, or wealth management. Compliance is key; you will adhere to federal regulations and internal policies to ensure secure and ethical operations. This role also involves collaborating with branch colleagues to meet performance targets and contribute to a positive team atmosphere. At JP Morgan Chase, we invest in your growth with comprehensive training, competitive benefits, and clear paths for advancement in the financial services industry. Whether you're starting your career or seeking flexible part-time work, this opportunity allows you to build meaningful client relationships while gaining hands-on experience in banking. Apply now to be part of a team that powers the progress of individuals and communities in Southeast PA.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Downingtown branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and understanding JP Morgan Chase's suite of financial products
• Identify client needs and refer opportunities for investment services, mortgages, or credit cards to specialized teams
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Resolve client inquiries and issues promptly to ensure high satisfaction levels
• Collaborate with branch team members to support daily operations and achieve sales goals
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Handle cash and secure branch assets responsibly while adhering to safety protocols
• Participate in ongoing training to stay updated on JP Morgan Chase policies and industry best practices

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 20 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and pre-employment screening

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse communities in Southeast PA
• Familiarity with financial products such as checking, savings, and credit options
• Experience with cash handling and transaction processing

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial knowledge
• Communication skills
• Problem-solving abilities
• Team collaboration
• Time management
• Regulatory compliance awareness
• Digital literacy
• Sales acumen
• Interpersonal empathy
• Multitasking under pressure
• Adaptability to client needs
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on banking products and services through JP Morgan Chase
• Opportunities for career growth and internal mobility within the firm

JP Morgan Chase is an equal opportunity employer.