Hiring Event - Part Time Associate Banker Southeast PA, Downingtown, PA (30 Hour)

Location: Downingtown, PA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm with a rich history of innovation and client commitment, as a Part-Time Associate Banker in our Downingtown, PA branch. In this 30-hour per week role, you will be the welcoming face of our Southeast PA team, embodying our core values of hospitality and superior client care. As an Associate Banker, you will handle everyday banking transactions while building meaningful relationships with clients from diverse backgrounds in the local community. This position offers a dynamic entry point into the financial services industry, where you can contribute to helping clients achieve their financial goals through personalized service and product recommendations. Your day-to-day responsibilities will include processing deposits, withdrawals, and other transactions with precision and efficiency, ensuring every interaction aligns with JPMorgan Chase's high standards for security and compliance. You will proactively identify opportunities to enhance client experiences by referring them to specialized services like wealth management or mortgages, driving branch success and personal growth. Working in a collaborative team environment, you will support sales initiatives and participate in community-focused events that strengthen our presence in Downingtown and surrounding areas. This role requires flexibility to work evenings and weekends, providing consistent support to our valued clients. At JPMorgan Chase, we invest in your professional development through comprehensive training programs and clear career pathways, allowing part-time associates to advance into full-time roles or specialized positions within our vast organization. We prioritize diversity, inclusion, and work-life balance, offering competitive benefits tailored to part-time employees. If you are passionate about finance, thrive in client-facing roles, and want to be part of a firm that powers the progress of individuals and communities, apply for this Hiring Event opportunity in Downingtown, PA today.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first culture
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic financial inquiries
• Promote and sell JPMorgan Chase banking products such as checking accounts, credit cards, and digital banking tools
• Identify client needs and refer opportunities to branch bankers or specialists for investment or lending services
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Ensure the branch environment is clean, organized, and secure
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Handle cash and negotiable instruments responsibly, balancing teller drawers daily
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial products

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as needed
• Strong communication skills with the ability to build rapport with diverse clients
• Proficiency in basic computer operations and point-of-sale systems
• Must be authorized to work in the United States without sponsorship
• Ability to stand for extended periods and lift up to 25 pounds

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve Southeast PA's diverse community
• Familiarity with JPMorgan Chase products and services
• Experience with cash handling and transaction processing

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing proficiency
• Sales and referral skills
• Basic financial product knowledge
• Regulatory compliance awareness
• Team collaboration
• Time management
• Problem-solving
• Active listening
• Digital banking navigation
• Multitasking in a fast-paced environment
• Attention to detail
• Adaptability to client needs
• Hospitality and empathy

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase financial products and services
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.