Home Lending Production Operations F&BM - Associate

Location: Columbus, OH, United States

Job Family: Business Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation and client service in the home lending sector. As a Home Lending Production Operations F&BM - Associate in our Columbus, OH office, you will play a pivotal role in optimizing business performance by driving key initiatives that enhance operational efficiency and support our mortgage production goals. This position within the Business Management category offers the opportunity to contribute to one of the world's most respected financial institutions, where you'll leverage your expertise to align operations with our strategic objectives in a dynamic, high-volume lending environment. In this role, you will partner closely with senior leaders to analyze performance metrics, identify improvement opportunities, and implement solutions that drive financial results. Responsibilities include managing cross-functional projects, ensuring compliance with industry regulations, and delivering insightful reports to inform decision-making. You'll thrive in a collaborative setting, utilizing advanced analytical tools to streamline processes and foster innovation in home lending operations, ultimately contributing to JP Morgan Chase's reputation for excellence in financial services. We value professionals who bring a blend of analytical rigor and business acumen to the table. Joining our team means access to cutting-edge resources, ongoing professional development, and the chance to grow within a firm that prioritizes employee well-being and career advancement. If you are passionate about the financial services industry and eager to make an impact in home lending, this Associate position at JP Morgan Chase is an ideal opportunity to advance your career in Columbus, OH.

Key Responsibilities

• Collaborate with senior leadership to identify and drive key business initiatives in Home Lending Production Operations
• Analyze operational performance data to optimize processes and enhance efficiency
• Develop and implement strategies to improve financial and business metrics
• Manage cross-functional teams to execute projects aligned with JP Morgan Chase's strategic goals
• Monitor regulatory compliance and risk management in lending operations
• Prepare executive-level reports and presentations on business performance
• Support budgeting and forecasting activities for the production operations team
• Foster a culture of continuous improvement and innovation within the department
• Liaise with internal stakeholders to align operations with broader firm objectives

Required Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 3-5 years of experience in financial services operations, preferably in home lending or mortgage production
• Strong understanding of financial and business management principles
• Proven track record in driving business initiatives and optimizing performance metrics
• Experience with data analysis and reporting tools in a banking environment
• Knowledge of regulatory requirements in the home lending sector

Preferred Qualifications

• MBA or advanced degree in Finance
• Prior experience at a major financial institution like JP Morgan Chase
• Familiarity with mortgage origination and servicing processes
• Certification in project management (e.g., PMP)

Required Skills

• Financial analysis and modeling
• Data analytics using tools like Excel, Tableau, or SQL
• Project management and execution
• Strategic planning and initiative leadership
• Regulatory compliance knowledge in banking
• Strong communication and presentation skills
• Stakeholder management and collaboration
• Problem-solving and critical thinking
• Business process optimization
• Risk assessment and mitigation
• Budgeting and forecasting
• Leadership and team motivation
• Attention to detail in operational reporting
• Adaptability in a fast-paced financial environment

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives at JP Morgan Chase locations
• Parental leave and family support benefits

JP Morgan Chase is an equal opportunity employer.