HR Chief Data Office - AI Governance Lead - Executive Director

Location: Columbus, OH, United States

Job Family: Data Management

About the Role

At JP Morgan Chase, we are at the forefront of leveraging artificial intelligence to transform human resources functions while upholding the highest standards of responsibility and compliance in the financial services industry. As the HR Chief Data Office - AI Governance Lead - Executive Director, you will spearhead AI risk governance initiatives tailored to HR, ensuring that innovative AI use cases—such as talent acquisition predictive modeling and employee experience analytics—drive meaningful impact without compromising ethical standards or regulatory requirements. Based in our Columbus, OH office, you will report to the Chief Data Officer for HR and collaborate closely with enterprise risk, legal, and technology teams to embed governance into every stage of AI development and deployment. Your role will involve designing and championing a robust AI governance framework that aligns with JP Morgan's commitment to responsible innovation, including rigorous model risk management, bias audits, and transparency protocols. You will lead cross-functional efforts to assess and mitigate risks in HR AI applications, ensuring compliance with key regulations like the EU AI Act, U.S. federal guidelines, and firm-specific policies. By fostering partnerships with HR business leaders, you will guide the adoption of these frameworks, enabling secure and ethical AI solutions that enhance decision-making in areas like diversity, equity, and inclusion analytics within our global banking operations. This executive position demands a strategic visionary who thrives in a dynamic, regulated environment, balancing innovation with risk oversight to support JP Morgan Chase's mission of powering the progress of humanity through technology. You will also contribute to thought leadership by staying abreast of industry trends in AI governance for financial institutions, influencing policy development, and mentoring teams on best practices. Join us to shape the future of AI in HR at one of the world's leading financial services firms.

Key Responsibilities

• Lead the development and implementation of AI risk governance frameworks specifically for HR use cases at JP Morgan Chase, ensuring alignment with firm-wide standards
• Drive adoption of responsible AI practices across HR teams, including model validation, transparency, and accountability measures
• Conduct risk assessments for AI-driven HR initiatives, such as employee sentiment analysis and performance prediction tools, to mitigate biases and ensure fairness
• Collaborate with regulatory compliance teams to monitor and adhere to evolving AI regulations impacting financial services, including SEC and FINRA guidelines
• Partner with HR leadership to identify high-impact AI opportunities while embedding governance controls from inception
• Oversee the creation of policies for AI data usage in HR, focusing on privacy, security, and ethical deployment in a banking context
• Facilitate training and awareness programs on AI governance for HR stakeholders to foster a culture of responsible innovation
• Monitor AI model performance and lifecycle management, reporting on risks and remediation to executive leadership
• Integrate AI governance with JP Morgan's broader data management strategy, leveraging tools like data lineage and impact assessments

Required Qualifications

• Bachelor's degree in Computer Science, Data Science, Risk Management, or a related field; advanced degree (Master's or MBA) preferred
• 10+ years of experience in AI, data governance, or risk management within the financial services industry
• Proven track record in leading AI governance frameworks and ensuring compliance with regulations such as GDPR, CCPA, and emerging AI-specific guidelines
• Deep understanding of HR data ecosystems and how AI intersects with talent management, employee analytics, and diversity initiatives
• Experience in developing and implementing risk assessment methodologies for AI/ML models in a regulated environment
• Strong knowledge of ethical AI principles and bias mitigation strategies tailored to financial institutions
• Ability to collaborate with cross-functional teams including legal, compliance, technology, and HR leadership

Preferred Qualifications

• Certification in AI ethics, data privacy (e.g., CIPP), or risk management (e.g., CRISC)
• Prior experience at a major financial institution like JP Morgan Chase, focusing on enterprise-wide AI initiatives
• Familiarity with JP Morgan's internal governance tools and frameworks for data and AI risk
• Background in HR technology implementations involving AI, such as predictive analytics for talent acquisition

Required Skills

• Expertise in AI/ML technologies and their applications in HR analytics
• Proficiency in risk assessment and governance frameworks (e.g., NIST AI RMF)
• Strong knowledge of data privacy regulations in financial services
• Experience with AI ethics and bias detection tools
• Analytical skills for evaluating AI model risks and impacts
• Leadership and stakeholder management abilities
• Communication skills for presenting complex governance concepts to non-technical audiences
• Project management in regulated environments
• Familiarity with programming languages like Python or R for data analysis
• Understanding of cloud platforms (e.g., AWS, Azure) for AI deployments
• Strategic thinking for aligning AI initiatives with business goals
• Attention to detail in compliance and auditing processes
• Adaptability to evolving AI regulations and technologies
• Collaboration skills across multidisciplinary teams

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Wellness programs with gym memberships and mental health support
• Employee stock purchase plan and financial planning services
• Flexible work arrangements and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.