HR Data And Analytics - Program Management Senior Associate

Location: Wilmington, DE, United States

Job Family: Program & Project Management

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, and our HR Data and Analytics team plays a pivotal role in leveraging data to enhance talent strategies and drive organizational success. As a Program Management Senior Associate in Wilmington, DE, you will lead dynamic teams in executing high-impact projects that transform HR processes through advanced analytics. This role involves managing complex programs that integrate data insights to support key business objectives, such as optimizing workforce planning and improving employee experiences in a regulated financial environment. You will collaborate with senior leaders to align initiatives with JP Morgan Chase's commitment to ethical data use and operational excellence. In this position, you will oversee the full lifecycle of HR analytics projects, from ideation to implementation, ensuring seamless integration with our enterprise systems. Responsibilities include developing scalable analytics solutions that provide actionable insights into talent metrics, diversity initiatives, and performance trends, all while adhering to stringent financial industry regulations like those from the SEC and FINRA. You will drive innovation by incorporating emerging technologies such as predictive modeling to forecast HR needs, fostering a data-driven culture across the organization. Your ability to navigate ambiguity and deliver results in a fast-paced setting will be crucial to shaping the future of HR at one of the world's leading financial institutions. Joining JP Morgan Chase means becoming part of a global team dedicated to making a positive impact. This role offers the opportunity to grow your expertise in a supportive environment with access to cutting-edge tools and professional development resources. If you are passionate about program management and excited to apply data analytics to real-world financial services challenges, we invite you to contribute to our mission of powering the progress that matters.

Key Responsibilities

• Lead end-to-end program management for HR data and analytics initiatives, ensuring alignment with JP Morgan Chase's strategic goals in talent acquisition and employee engagement
• Collaborate with cross-functional teams including HR, IT, and finance to develop and execute data analytics roadmaps that drive business insights
• Oversee the implementation of advanced analytics tools and dashboards to monitor key HR metrics such as turnover rates and diversity benchmarks in the financial services context
• Manage project timelines, budgets, and resources while mitigating risks associated with data security and regulatory compliance
• Facilitate stakeholder engagement sessions to gather requirements and translate them into actionable analytics projects
• Drive innovation by identifying opportunities to leverage AI and machine learning for predictive HR analytics
• Monitor program performance using KPIs and provide regular reports to senior leadership on project outcomes and ROI
• Ensure all initiatives adhere to JP Morgan Chase's data governance policies and industry standards for financial data handling
• Mentor junior team members and foster a culture of continuous improvement in program delivery

Required Qualifications

• Bachelor's degree in Business, Information Technology, Human Resources, or a related field
• Minimum of 5 years of experience in program or project management, preferably in HR data analytics or financial services
• Proven track record of leading cross-functional teams in data-driven initiatives within a large-scale organization
• Strong understanding of HR systems, data analytics tools, and compliance requirements in the financial sector
• Experience with agile methodologies and project management frameworks such as PMP or PRINCE2
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent communication skills with the ability to present complex data insights to senior stakeholders

Preferred Qualifications

• Master's degree in Data Analytics, Business Administration, or equivalent
• Certification in HR analytics (e.g., SHRM-CP or PHR) or project management (e.g., PMP)
• Prior experience at a major financial institution like JP Morgan Chase, focusing on talent management or workforce analytics
• Familiarity with regulatory frameworks such as GDPR, CCPA, and financial data privacy standards
• Background in implementing AI/ML solutions for HR data optimization

Required Skills

• Project management and agile methodologies
• Data analytics and visualization tools (e.g., Tableau, Power BI)
• HR systems expertise (e.g., Workday, SAP SuccessFactors)
• SQL and data querying proficiency
• Stakeholder management and communication
• Risk assessment and mitigation in financial environments
• Leadership and team collaboration
• Problem-solving and critical thinking
• Knowledge of AI/ML applications in analytics
• Regulatory compliance (e.g., data privacy laws)
• Budgeting and resource allocation
• Change management
• Technical documentation and reporting
• Cross-functional team coordination
• Innovation and strategic planning

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 6% of eligible pay
• Generous paid time off including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and advanced degrees
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships, mental health support, and fitness challenges
• Flexible work arrangements with hybrid options in Wilmington, DE
• Access to JP Morgan Chase's global learning and development resources

JP Morgan Chase is an equal opportunity employer.