HR Generalist Associate

Location: Ciudad Autónoma de Buenos Aires, Argentina

Job Family: HR Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in Latin America, including our dynamic team in Buenos Aires. As an HR Generalist Associate in our HR Service Delivery category, you will play a pivotal role in driving HR excellence for our Argentina operations. Reporting to the HR Manager, you will manage end-to-end employee lifecycle processes, ensuring seamless onboarding, offboarding, and administrative support that aligns with our commitment to fostering a high-performance culture in the competitive financial services industry. This position offers the opportunity to contribute to a world-class organization known for innovation in banking, asset management, and investment services, while supporting local talent in a vibrant economic hub like Ciudad Autónoma de Buenos Aires. Your key focus will be on delivering exceptional HR services that comply with Argentine labor regulations and JP Morgan Chase's global standards. This includes handling employee relations, benefits administration, and performance support to enhance employee engagement and retention. You will collaborate with cross-functional teams, including finance and operations, to resolve HR issues efficiently and promote a diverse, inclusive workplace. In the fast-evolving financial sector, where regulatory compliance and talent mobility are critical, your role will involve leveraging HR technologies to streamline processes and provide data-driven insights that support business objectives. We value professionals who thrive in a collaborative environment and are passionate about people management. This associate-level position is ideal for those with a solid HR foundation looking to grow within a prestigious institution like JP Morgan Chase, where career progression and professional development are prioritized. Join us to make a meaningful impact on our Argentina team and contribute to the firm's legacy of excellence in financial services.

Key Responsibilities

• Manage the full employee lifecycle, including onboarding, offboarding, and status changes for the Argentina team
• Administer HR policies, benefits enrollment, and payroll coordination in compliance with local regulations
• Conduct employee relations investigations and provide guidance on workplace issues
• Facilitate training programs and performance reviews to support team development
• Maintain accurate employee records in HR systems and ensure data privacy compliance
• Collaborate with global HR teams to align local practices with JP Morgan Chase's standards
• Support recruitment efforts by coordinating interviews and offer processes
• Monitor and report on HR metrics to drive continuous improvement in service delivery
• Assist in implementing diversity and inclusion initiatives tailored to the financial services sector
• Handle ad-hoc HR projects, such as policy updates or employee engagement surveys

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2-4 years of experience in HR generalist roles, preferably in a multinational financial services environment
• Fluency in English and Spanish, with strong written and verbal communication skills
• Knowledge of Argentine labor laws and HR regulations
• Proficiency in HRIS systems such as Workday or similar platforms
• Experience managing employee relations and compliance in a corporate setting
• Ability to handle confidential information with discretion

Preferred Qualifications

• Experience in the financial services industry, particularly with global banks like JP Morgan Chase
• Certification in HR (e.g., SHRM-CP or equivalent)
• Prior exposure to talent acquisition and performance management processes
• Familiarity with diversity, equity, and inclusion initiatives in a multicultural workforce
• Advanced skills in Microsoft Office Suite and data analytics tools

Required Skills

• HR administration and compliance expertise
• Employee relations and conflict resolution
• Onboarding and offboarding process management
• Knowledge of Argentine labor laws
• HRIS and payroll system proficiency
• Strong communication and interpersonal skills
• Analytical thinking for HR metrics and reporting
• Multitasking in a fast-paced financial environment
• Cultural sensitivity for diverse teams
• Problem-solving and decision-making abilities
• Attention to detail and organizational skills
• Proficiency in Microsoft Excel for data analysis
• Team collaboration and stakeholder management
• Adaptability to global HR policies
• Discretion with sensitive employee information

Benefits

• Competitive base salary and performance-based bonuses aligned with financial services standards
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan Chase's learning programs
• Employee assistance program for mental health and wellness support
• Flexible work arrangements and hybrid options in Buenos Aires
• Access to global mobility programs and career advancement in a leading investment bank

JP Morgan Chase is an equal opportunity employer.