Internal Audit Senior Associate- Consumer Banking Technology

Location: Jersey City, NJ, United States

Job Family: Auditing

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in more than 60 countries, creating innovative solutions that support our clients' growth and resilience. The Internal Audit Senior Associate - Consumer Banking Technology role within the Consumer & Community Banking (CCB) Audit Team is pivotal in safeguarding the integrity of our technology infrastructure that powers everyday banking for millions of customers. Based in Jersey City, NJ, this position offers the opportunity to work on cutting-edge audits of digital banking platforms, ensuring robust controls amid rapid technological advancements in the financial services sector. As an Internal Audit Senior Associate, you will conduct comprehensive audits of IT systems supporting consumer banking, including mobile and online platforms, payment gateways, and data analytics tools. Your work will involve evaluating controls for data privacy, cybersecurity, and operational resilience, while aligning with JPMorgan Chase's commitment to regulatory excellence under frameworks like SOX and OCC. You will partner with cross-functional teams to identify risks in areas such as cloud computing and AI-driven personalization, providing actionable insights that enhance the security and efficiency of our consumer technology ecosystem. This role demands a proactive approach to auditing in a dynamic environment, where you will leverage data-driven techniques to test controls and recommend enhancements. At JPMorgan Chase, we value diverse perspectives and invest in your professional growth through our renowned training programs. Join us to contribute to the audit function that upholds our reputation as a trusted financial leader, while advancing your career in one of the world's most influential banks.

Key Responsibilities

• Plan and execute IT audits of consumer banking technology platforms, including mobile apps, online banking, and transaction processing systems
• Evaluate the design and effectiveness of IT general controls (ITGCs) and application controls to ensure compliance with internal policies and regulations
• Identify and assess technology risks, vulnerabilities, and control gaps in areas like data security, access management, and system resilience
• Collaborate with technology teams, business stakeholders, and external auditors to develop remediation plans for audit findings
• Perform data analytics and testing using tools like ACL or Tableau to validate controls in high-volume consumer transactions
• Prepare detailed audit reports and present findings to senior management, recommending improvements to mitigate risks
• Stay current on industry trends, regulatory changes, and evolving threats in consumer banking technology
• Support ad-hoc audits and investigations related to cybersecurity incidents or fraud in digital banking channels
• Contribute to the development of audit programs tailored to JPMorgan Chase's Consumer & Community Banking division
• Mentor junior auditors and participate in continuous improvement initiatives for the audit methodology

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, Accounting, or a related field
• Minimum of 3-5 years of experience in IT auditing, risk management, or internal controls within the financial services industry
• Professional certification such as CISA, CIA, or CISSP
• Strong understanding of IT controls, cybersecurity frameworks, and regulatory requirements like SOX, GDPR, and OCC guidelines
• Experience auditing consumer banking technologies, including core banking systems, digital platforms, and payment processing
• Proficiency in audit methodologies and tools, with the ability to assess technology risks in a fast-paced banking environment
• Ability to travel up to 20% for on-site audits across JPMorgan Chase locations

Preferred Qualifications

• Advanced degree (Master's or MBA) in a relevant discipline
• Experience with agile auditing in cloud-based environments like AWS or Azure used in consumer banking
• Knowledge of emerging technologies such as AI, machine learning, and blockchain in financial services
• Prior work experience at a Big Four firm or major financial institution like JPMorgan Chase
• Familiarity with data analytics tools for audit testing in consumer technology platforms

Required Skills

• IT auditing and control testing
• Risk assessment and mitigation
• Cybersecurity frameworks (e.g., NIST, COBIT)
• Regulatory compliance (SOX, PCI-DSS)
• Data analytics and visualization tools
• Financial systems knowledge (e.g., core banking software)
• Project management and stakeholder communication
• Problem-solving and critical thinking
• Attention to detail and analytical mindset
• Adaptability to evolving technology landscapes
• Team collaboration and leadership
• Report writing and presentation skills
• Understanding of agile and DevOps methodologies
• Fraud detection in digital transactions
• Ethical hacking and vulnerability assessment

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and certification support
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements and hybrid options in Jersey City, NJ

JP Morgan Chase is an equal opportunity employer.