Internal Communications Senior Associate

Location: Columbus, OH, United States

Job Family: Communications

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. The Internal Communications Senior Associate role within our Wealth Management Communications team offers an exciting opportunity to shape how we connect with our financial advisors. Based in our Columbus, OH office, you will play a pivotal role in crafting and disseminating compelling messages that empower advisors to deliver exceptional service to high-net-worth clients. This position is ideal for a communications professional passionate about the financial industry, where you'll contribute to JP Morgan's mission of enabling economic growth through trusted wealth management solutions. In this role, you will edit and refine a wide range of internal materials, from advisor newsletters highlighting market insights to announcements on new investment products and regulatory updates. You'll collaborate closely with wealth management leaders to ensure communications are not only accurate but also engaging and actionable, fostering a culture of knowledge-sharing across our global network. Distributing content through JP Morgan's advanced digital platforms, you'll leverage data analytics to track engagement and refine strategies, all while adhering to strict compliance standards that define our industry-leading reputation. We value professionals who thrive in a collaborative, high-energy environment and are committed to continuous learning. As an Internal Communications Senior Associate, you'll have access to JP Morgan Chase's robust development resources, including mentorship from seasoned communicators and exposure to cutting-edge financial technologies. Join us to make a meaningful impact on how our advisors stay informed and inspired, driving success for clients and the firm alike in the dynamic world of wealth management.

Key Responsibilities

• Edit and proofread internal communications materials, including newsletters, emails, and announcements, to ensure clarity, accuracy, and brand consistency
• Collaborate with the Wealth Management team to develop engaging content tailored to financial advisors and internal stakeholders
• Distribute communications via various channels, such as JP Morgan's internal portal, email blasts, and digital signage
• Manage content calendars and timelines to align with key business initiatives in wealth management
• Gather feedback from advisors on communication effectiveness and incorporate improvements
• Ensure all materials comply with JP Morgan Chase's branding guidelines and financial regulatory standards
• Support executive leadership by drafting speeches, talking points, and presentation materials for internal events
• Monitor industry trends in wealth management to inform communication strategies
• Coordinate with cross-functional teams, including marketing and compliance, to produce multimedia content
• Analyze engagement metrics for distributed communications and report on performance to senior management

Required Qualifications

• Bachelor's degree in Communications, Journalism, English, or a related field
• Minimum of 5 years of experience in internal communications, preferably in the financial services industry
• Proven track record of editing and producing high-quality written content for diverse audiences
• Strong understanding of wealth management concepts and financial services terminology
• Excellent proficiency in Microsoft Office Suite, including advanced Word and PowerPoint skills
• Ability to handle confidential information with the highest level of discretion
• Experience working in a fast-paced, corporate environment with tight deadlines

Preferred Qualifications

• Advanced degree in Communications or Marketing
• Prior experience at a major financial institution like JP Morgan Chase
• Familiarity with digital communication tools such as intranet platforms and email marketing software
• Certification in professional editing or communications (e.g., from the American Society of Journalists and Authors)
• Knowledge of regulatory compliance in financial communications (e.g., SEC guidelines)

Required Skills

• Exceptional writing and editing skills
• Strong attention to detail and proofreading abilities
• Proficiency in AP Style and financial writing conventions
• Excellent verbal and interpersonal communication
• Project management and organizational skills
• Knowledge of wealth management products and services
• Digital content creation using tools like Adobe Creative Suite
• Analytical skills for measuring communication impact
• Adaptability in a dynamic financial services environment
• Team collaboration and stakeholder management
• Understanding of data privacy and compliance regulations
• Creative problem-solving for engaging content
• Time management under pressure
• Familiarity with email platforms like Outlook and marketing tools like Marketo
• Basic graphic design skills for visual communications

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus facilities
• Flexible work arrangements, including hybrid options
• Tuition reimbursement for relevant certifications and degrees

JP Morgan Chase is an equal opportunity employer.