Know Your Customer (KYC) Associate

Location: Ciudad Autónoma de Buenos Aires, Argentina

Job Family: Client Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to integrity, innovation, and client excellence. As a Know Your Customer (KYC) Associate in our Client Service Delivery team based in Ciudad Autónoma de Buenos Aires, Argentina, you will play a vital role in supporting Client Onboarding and KYC activities for our North American operations. This position involves working within a dedicated functional team to ensure seamless and compliant client interactions, helping to safeguard our institution against financial crime while enabling business growth. You will contribute to a dynamic environment where precision and regulatory adherence are paramount, directly impacting the trust our clients place in JP Morgan Chase. In this role, you will perform in-depth reviews of client documentation, verify identities, and evaluate risk profiles to comply with international standards such as AML, FATCA, and CRS. Collaborating with global teams, you will resolve complex onboarding challenges, maintain meticulous records in our advanced systems, and provide actionable insights to mitigate potential risks. Your work will support high-profile North American clients across various asset classes, ensuring that JP Morgan Chase's robust compliance framework is upheld in every transaction. This is an opportunity to hone your expertise in financial regulations while contributing to one of the world's most respected banking institutions. We value professionals who thrive in a fast-paced setting and are passionate about the financial services industry. Joining JP Morgan Chase means access to world-class resources, ongoing professional development, and the chance to advance your career on a global scale. If you are detail-oriented, analytically sharp, and eager to make a meaningful impact, apply today to become part of our innovative team in Buenos Aires.

Key Responsibilities

• Conduct thorough KYC reviews for new and existing clients in North America, ensuring compliance with JP Morgan Chase's global standards
• Verify client identities, ownership structures, and source of funds through document analysis and due diligence
• Assess and mitigate risks associated with client onboarding, including enhanced due diligence for high-risk profiles
• Collaborate with cross-functional teams, such as legal, compliance, and sales, to resolve KYC-related queries
• Maintain accurate records in JP Morgan's client management systems and prepare reports for regulatory audits
• Monitor ongoing client relationships for changes that may trigger KYC updates or alerts
• Support the Client Onboarding team by processing applications and ensuring timely delivery of services
• Stay updated on evolving AML/KYC regulations and implement changes in daily operations
• Handle escalations and provide guidance to junior team members on complex cases
• Contribute to process improvements to enhance efficiency in KYC workflows

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• At least 2 years of experience in KYC, AML, or client onboarding processes within the financial services industry
• Strong understanding of regulatory requirements such as FATCA, CRS, and local Argentine financial regulations
• Proficiency in English; Spanish fluency is essential for the Buenos Aires location
• Experience with KYC documentation review and risk assessment
• Knowledge of financial products and services offered by global banks like JP Morgan Chase
• Ability to handle sensitive client information with strict confidentiality

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS or equivalent)
• Prior experience working with multinational banking clients in North America
• Familiarity with JP Morgan Chase's internal systems and compliance tools
• Advanced proficiency in data analysis software or CRM systems
• Experience in a fast-paced, high-volume client service environment

Required Skills

• Attention to detail for accurate document verification
• Analytical thinking to assess client risks
• Proficiency in Microsoft Office Suite, especially Excel for data handling
• Knowledge of KYC/AML software tools like those used at JP Morgan Chase
• Strong communication skills for interacting with clients and internal stakeholders
• Time management to handle multiple cases efficiently
• Regulatory compliance awareness in financial services
• Problem-solving abilities for resolving discrepancies
• Team collaboration in a multicultural environment
• Data privacy and confidentiality handling
• Basic understanding of financial statements and corporate structures
• Adaptability to regulatory changes
• Customer service orientation for client-facing interactions
• Research skills for due diligence investigations
• Technical aptitude for learning proprietary banking systems

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Buenos Aires
• Global mobility programs for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.