Know Your Customer (KYC) Associate

Location: Ciudad Autónoma de Buenos Aires, Argentina

Job Family: Client Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to excellence in client service and regulatory compliance. The Know Your Customer (KYC) Associate role is integral to our Client Onboarding and KYC team in North America, based in our state-of-the-art office in Ciudad Autónoma de Buenos Aires, Argentina. As part of this dedicated functional team, you will support the seamless onboarding of clients across the region, ensuring all activities align with JP Morgan's rigorous standards for anti-money laundering (AML) and financial crime prevention. This position falls under the Client Service Delivery category, where your work directly contributes to building trust and enabling secure, efficient client relationships in a dynamic banking environment. In this role, you will perform detailed KYC reviews, including identity verification, beneficial ownership analysis, and risk assessments for a diverse portfolio of North American clients. You will collaborate with relationship managers, compliance officers, and international teams to resolve queries, escalate potential risks, and maintain up-to-date client records in our proprietary systems. Operating from Buenos Aires, you will leverage JP Morgan's global resources to handle cross-border documentation, ensuring adherence to regulations like FATCA, CRS, and U.S. Bank Secrecy Act requirements. Your contributions will help mitigate operational risks while supporting the firm's mission to deliver innovative financial solutions to institutional and retail clients worldwide. We seek motivated professionals who thrive in a fast-paced, team-oriented setting and are passionate about the financial services industry. This opportunity offers exposure to cutting-edge compliance practices at one of the world's largest banks, with avenues for career growth into senior KYC roles or broader risk management positions. Join JP Morgan Chase in Buenos Aires to play a key role in safeguarding our clients and upholding our reputation for integrity and reliability.

Key Responsibilities

• Conduct thorough KYC reviews for new and existing clients in North America, ensuring compliance with JP Morgan Chase's global standards
• Verify client identities, ownership structures, and source of funds through document analysis and due diligence
• Assess and mitigate money laundering and financial crime risks associated with client onboarding
• Collaborate with global teams to resolve KYC discrepancies and escalate high-risk cases to senior reviewers
• Maintain accurate records in JP Morgan's client management systems and prepare reports for regulatory audits
• Support client service delivery by providing timely KYC status updates to relationship managers
• Monitor ongoing client activities for changes that may trigger KYC refresh requirements
• Contribute to process improvements in the Client Onboarding and KYC functional team
• Ensure adherence to North American regulatory frameworks while operating from the Buenos Aires hub

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• Minimum of 2 years of experience in KYC, AML, or client onboarding processes within the financial services industry
• Strong understanding of regulatory requirements such as FATCA, CRS, and local AML regulations in North America
• Proficiency in English; Spanish fluency is highly advantageous for the Buenos Aires location
• Experience with KYC documentation review and risk assessment in a banking environment
• Ability to handle sensitive client information with strict confidentiality
• Basic knowledge of financial products and services offered by global banks like JP Morgan Chase

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS or equivalent)
• Experience working with JP Morgan Chase systems or similar financial platforms
• Familiarity with North American client onboarding standards and cross-border regulations
• Prior role in a shared services center supporting international banking operations
• Advanced proficiency in data analysis tools for compliance reporting

Required Skills

• Attention to detail for accurate document verification
• Analytical thinking to assess client risk profiles
• Regulatory knowledge of AML/KYC frameworks
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with compliance software like Actimize or similar tools
• Strong communication skills for cross-functional collaboration
• Time management to handle high-volume workloads
• Problem-solving abilities for resolving complex KYC issues
• Data entry and record-keeping accuracy
• Adaptability to evolving financial regulations
• Teamwork in a multicultural, global environment
• Basic financial acumen for understanding client portfolios
• Confidentiality and ethical judgment in handling sensitive data
• Research skills for due diligence on client backgrounds

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid options for the Buenos Aires office
• Global mobility programs and career advancement paths within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.