Know Your Customer (KYC) Operations - Warsaw - 2026 ReEntry Program

Location: Warszawa, Mazowieckie, Poland

Job Family: Seasonal Employee

About the Role

Join JP Morgan Chase's Global ReEntry Program and relaunch your career in the dynamic field of financial services. As a Seasonal Employee in the Know Your Customer (KYC) Operations team based in Warsaw, Poland, you will play a vital role in ensuring the firm's compliance with global regulatory standards. This program is designed for professionals returning after a career break, offering a supportive environment to rebuild skills and confidence while contributing to one of the world's leading financial institutions. Starting in 2026, this position focuses on KYC processes critical to client onboarding and risk management in our international banking operations. In this role, you will perform detailed reviews of client documentation, verify identities, and assess risk levels to prevent financial crimes such as money laundering. Working within a collaborative team in our state-of-the-art Warsaw office, you will utilize JP Morgan Chase's advanced technology platforms to maintain accurate client records and support seamless global transactions. Responsibilities include collaborating with compliance officers, resolving inquiries, and contributing to process enhancements that align with EU and international regulations like FATF guidelines. This seasonal opportunity provides hands-on experience in a high-impact area of operations, with potential pathways to longer-term roles based on performance. JP Morgan Chase values diversity and inclusion, making this ReEntry Program an ideal platform for professionals seeking to re-enter the workforce. You will benefit from mentorship, training sessions tailored to KYC expertise, and exposure to cutting-edge financial technologies. If you have a passion for regulatory compliance and a desire to make a meaningful impact in the financial industry, this position offers the perfect blend of professional growth and stability in Warsaw's thriving financial hub.

Key Responsibilities

• Conduct thorough Know Your Customer (KYC) reviews for new and existing clients to ensure compliance with regulatory standards
• Verify customer identities, assess risk profiles, and gather necessary documentation for onboarding
• Monitor and update client information in JP Morgan Chase's internal systems to maintain accurate records
• Collaborate with global teams to resolve KYC-related queries and escalate complex cases as needed
• Perform quality checks on KYC processes to identify and mitigate potential risks or discrepancies
• Support anti-money laundering (AML) investigations by providing KYC data and insights
• Assist in training junior team members on KYC procedures and best practices
• Contribute to process improvements in KYC operations to enhance efficiency and accuracy
• Ensure adherence to JP Morgan Chase's policies and international financial regulations
• Participate in audits and reporting activities related to KYC compliance

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 2-5 years of prior professional experience in financial services, operations, or compliance
• Eligibility for the JP Morgan Chase Global ReEntry Program, including a career break of at least 2 years
• Strong understanding of regulatory requirements in the financial industry, particularly AML and KYC
• Proficiency in English; additional languages such as Polish are advantageous
• Ability to obtain necessary work authorization in Poland
• Commitment to a seasonal employment term with potential for extension based on performance

Preferred Qualifications

• Previous experience in KYC, customer due diligence, or onboarding processes at a financial institution
• Familiarity with JP Morgan Chase systems or similar banking platforms
• Certification in AML/KYC (e.g., CAMS or equivalent)
• Experience working in a global, multicultural team environment
• Knowledge of EU regulatory frameworks like GDPR and PSD2

Required Skills

• Attention to detail for accurate data verification
• Analytical thinking to assess client risk profiles
• Proficiency in Microsoft Office Suite and data management tools
• Knowledge of KYC/AML software such as Fenergo or Actimize
• Strong communication skills for stakeholder interactions
• Regulatory compliance awareness in financial services
• Time management to handle high-volume tasks
• Problem-solving abilities for resolving discrepancies
• Team collaboration in a fast-paced environment
• Adaptability to evolving regulatory landscapes
• Basic understanding of financial products and services
• Data privacy and confidentiality handling
• Research skills for client background checks
• Organizational skills for documentation management
• Interpersonal skills for cross-functional teamwork

Benefits

• Competitive salary and performance-based incentives aligned with JP Morgan Chase standards
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's learning programs and ReEntry support
• Flexible work arrangements and access to modern office facilities in Warsaw
• Employee assistance programs for career coaching and personal support
• Global mobility options and networking events within the JP Morgan Chase community

JP Morgan Chase is an equal opportunity employer.