KYC Associate – Quality Control

Location: Warszawa, Mazowieckie, Poland

Job Family: Client Data

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation, integrity, and client-centric solutions. As a KYC Associate – Quality Control in our Warsaw office, you will join the Quality team within the Client Data category, playing a vital role in supporting business controls. This position is essential in ensuring that our Know Your Customer (KYC) processes meet the highest standards of accuracy and regulatory compliance, safeguarding our clients and the firm against financial crime risks in one of the world's most dynamic banking environments. In this role, you will be responsible for meticulously reviewing and validating client documentation, conducting quality checks on data entries, and identifying potential compliance gaps. Working closely with cross-functional teams across EMEA and globally, you will contribute to enhancing JP Morgan's robust KYC framework, analyzing quality trends, and recommending process improvements. Your work will directly support our mission to deliver seamless client onboarding while adhering to stringent regulations like AML directives and local Polish financial laws, all within a collaborative and innovative culture that values precision and ethical decision-making. We seek detail-oriented professionals passionate about financial compliance who thrive in a fast-paced setting. This opportunity offers exposure to cutting-edge tools and systems at JP Morgan Chase, along with avenues for professional growth in a supportive Warsaw-based team. Join us to advance your career in financial services while contributing to the integrity of global banking operations.

Key Responsibilities

• Review and validate KYC documentation for accuracy, completeness, and compliance with JP Morgan Chase standards and regulatory requirements
• Conduct quality assurance checks on client data entered into JP Morgan's systems to identify and mitigate risks
• Identify and escalate potential issues or discrepancies in client profiles to senior team members
• Collaborate with global teams to ensure consistent application of KYC policies across regions
• Support the development and maintenance of quality control frameworks for the KYC process
• Analyze trends in quality control findings to recommend process improvements
• Assist in regulatory audits and prepare reports on KYC quality metrics
• Train junior associates on best practices in KYC quality control
• Monitor adherence to anti-money laundering (AML) protocols in client data handling
• Contribute to the ongoing enhancement of JP Morgan's client data management systems

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• At least 2 years of experience in KYC, AML, or compliance roles within the financial services industry
• Strong understanding of regulatory requirements such as FATF, GDPR, and local Polish financial regulations
• Proficiency in English; additional languages like Polish or other European languages are advantageous
• Experience with quality control processes and audit procedures in a banking environment
• Ability to handle sensitive client data with strict confidentiality
• Relevant certifications such as CAMS (Certified Anti-Money Laundering Specialist) or equivalent

Preferred Qualifications

• Prior experience at a global financial institution like JP Morgan Chase
• Knowledge of JP Morgan's internal KYC tools and systems
• Familiarity with data analytics tools for compliance reporting
• Experience in cross-border client onboarding in the EMEA region
• Advanced degree or specialized training in risk management

Required Skills

• Proficiency in KYC and AML regulatory frameworks
• Attention to detail and analytical thinking
• Strong written and verbal communication skills
• Knowledge of financial databases and CRM systems like those used at JP Morgan
• Risk assessment and mitigation expertise
• Data validation and quality assurance techniques
• Proficiency in Microsoft Office Suite, especially Excel for data analysis
• Understanding of international banking regulations
• Team collaboration and stakeholder management
• Problem-solving in high-pressure environments
• Time management and prioritization skills
• Ethical judgment and confidentiality handling
• Basic knowledge of data privacy laws (e.g., GDPR)
• Adaptability to evolving compliance standards
• Report writing and documentation skills

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan's compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs including gym memberships and mental health support
• Flexible work arrangements with hybrid options in Warsaw
• Global mobility programs for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.