KYC Officer

Location: Bengaluru, Karnataka, India

Job Family: Client Service

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering a culture of integrity and innovation in combating financial crime. As a KYC Officer in our Bengaluru office, you will play a pivotal role in our Client Service team, focusing on promoting financial crime prevention through meticulous analysis and quality assurance. This position involves reviewing escalated Know Your Customer (KYC) cases, ensuring adherence to stringent regulatory standards, and collaborating with diverse stakeholders to safeguard our clients and the broader financial ecosystem. Your work will directly contribute to JP Morgan Chase's reputation as a trusted partner in ethical banking, particularly in the dynamic Indian market. In this analyst role, you will dive deep into client profiles, scrutinizing documentation for completeness and accuracy while identifying potential risks such as money laundering or terrorist financing. You will manage interactions with internal teams, including relationship managers and compliance experts, to resolve issues efficiently and provide actionable feedback that enhances our processes. Additionally, you will support the training of team members, driving continuous improvement in KYC quality and operational efficiency. This position demands a keen eye for detail and a proactive approach to regulatory compliance, aligning with JP Morgan Chase's global standards under frameworks like the Bank Secrecy Act (BSA) and India's Prevention of Money Laundering Act (PMLA). Joining JP Morgan Chase means becoming part of a world-class organization that values professional growth and work-life balance. Based in Bengaluru, Karnataka, you will have access to cutting-edge resources and a collaborative environment that empowers you to make a meaningful impact. If you are passionate about financial integrity and ready to contribute to a firm that serves millions of clients worldwide, this KYC Officer role offers an exciting opportunity to advance your career in financial services compliance.

Key Responsibilities

• Review and analyze escalated KYC cases to ensure compliance with JP Morgan Chase's anti-financial crime policies and global regulatory standards
• Assess the quality of KYC documentation, identifying gaps and recommending remediation actions to mitigate risks
• Collaborate with internal stakeholders including relationship managers, legal teams, and senior compliance officers to resolve complex cases
• Provide detailed feedback and training to junior analysts on case handling best practices and error prevention
• Conduct periodic quality assurance reviews on KYC processes to enhance accuracy and efficiency
• Monitor and report on key performance indicators related to KYC case resolution and regulatory adherence
• Support the development and implementation of enhanced due diligence procedures for high-risk clients
• Liaise with external regulators and auditors as needed to demonstrate compliance effectiveness
• Contribute to the continuous improvement of KYC workflows by identifying process inefficiencies
• Ensure all activities align with JP Morgan Chase's commitment to ethical banking and financial integrity

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• Minimum of 3 years of experience in KYC, AML, or financial crime compliance within the banking or financial services sector
• Strong understanding of regulatory requirements such as FATF, BSA, and local Indian regulations including PMLA
• Proficiency in using KYC and compliance software tools like Actimize or similar platforms
• Excellent analytical skills with the ability to assess complex client data and identify risks
• Fluency in English; knowledge of Hindi or other regional languages is advantageous
• Relevant certifications such as CAMS (Certified Anti-Money Laundering Specialist) or equivalent

Preferred Qualifications

• Advanced degree (Master's) in Finance, Risk Management, or Compliance
• Experience working in a global financial institution like JP Morgan Chase
• Familiarity with data privacy regulations such as GDPR and its implications for KYC processes
• Prior involvement in audit or quality assurance roles within compliance teams
• Demonstrated experience in stakeholder management across cross-functional teams

Required Skills

• In-depth knowledge of KYC/AML regulations and financial crime typologies
• Proficiency in data analysis tools such as Excel, SQL, and Tableau
• Strong attention to detail and risk assessment capabilities
• Excellent communication skills, both written and verbal, for stakeholder interactions
• Analytical thinking to evaluate complex client profiles and transaction patterns
• Time management and prioritization in a high-volume case environment
• Familiarity with compliance software and case management systems
• Problem-solving skills for resolving discrepancies in client documentation
• Team collaboration and interpersonal skills for cross-functional teamwork
• Adaptability to evolving regulatory landscapes in the financial services industry
• Ethical judgment and integrity in handling sensitive client information
• Research skills for verifying client backgrounds and sources of funds
• Report writing for documenting findings and recommendations
• Customer service orientation in managing client inquiries related to KYC
• Technical aptitude for learning new digital tools in compliance operations

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health insurance coverage including medical, dental, and vision plans for employees and dependents
• Retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs featuring gym memberships, mental health support, and fitness challenges
• Flexible work arrangements, including hybrid options in Bengaluru
• Stock purchase plan and other financial perks tailored to financial services professionals

JP Morgan Chase is an equal opportunity employer.